|
|
||||||||
1 Department of Family Medicine, University of Colorado Health Sciences Center, Aurora, Col
2 The CNA Corporation, Alexandria, Va
CORRESPONDING AUTHOR: Douglas H. Fernald, MA, Department of Family Medicine, UCHSC at Fitzsimons, Mail Stop F496, PO Box 6508, Aurora, CO 80045-0508, doug.fernald{at}uchsc.edu
BACKGROUND We examined reports to a primary care, ambulatory, patient safety reporting system to describe types of errors reported and differences between anonymous and confidential reports.
METHODS Applied Strategies for Improving Patient Safety (ASIPS) is a demonstration project designed to collect and analyze medical error reports from clinicians and staff in 2 practice-based research networks: the Colorado Research Network (CaReNet) and the High Plains Research Network (HPRN). A major component of ASIPS is a voluntary patient safety reporting system that accepts reports of errors anonymously or confidentially. Reports are coded using a multiaxial taxonomy.
RESULTS Two years into this project, 33 practices with a total of 475 clinicians and staff have participated in ASIPS. Participants submitted 708 reports during this time (66% using the confidential reporting form). We successfully followed up on 84% of the confidential reports of interest within the allotted 10-day time frame. We ended up with 608 relevant, codable reports. Communication problems (70.8%), diagnostic tests (47%), medication problems (35.4%), and both diagnostic tests and medications (13.6%) were the most frequently reported errors. Confidential reports were significantly more likely than anonymous reports to contain codable data.
CONCLUSION A safe and secure reporting system that relies on voluntary reporting from clinicians and staff can be successfully implemented in primary care settings. Information from confidential reports appears to be superior to that from anonymous reports and may be more useful in understanding errors and designing interventions to improve patient safety.
Key Words: Practice-based research network medical errors primary health care incident reporting risk management
This article has been cited by other articles:
![]() |
A. G. Kennedy, B. Littenberg, and J. W. Senders Using nurses and office staff to report prescribing errors in primary care Int. J. Qual. Health Care, August 1, 2008; 20(4): 238 - 245. [Abstract] [Full Text] [PDF] |
||||
![]() |
J Hickner, D G Graham, N C Elder, E Brandt, C B Emsermann, S Dovey, and R Phillips Testing process errors and their harms and consequences reported from family medicine practices: a study of the American Academy of Family Physicians National Research Network Qual. Saf. Health Care, June 1, 2008; 17(3): 194 - 200. [Abstract] [Full Text] [PDF] |
||||
![]() |
D G Graham, D M Harris, N C Elder, C B Emsermann, E Brandt, E W Staton, and J Hickner Mitigation of patient harm from testing errors in family medicine offices: a report from the American Academy of Family Physicians National Research Network Qual. Saf. Health Care, June 1, 2008; 17(3): 201 - 208. [Abstract] [Full Text] [PDF] |
||||
![]() |
M A B Makeham, S Stromer, C Bridges-Webb, M Mira, D C Saltman, C Cooper, and M R Kidd Patient safety events reported in general practice: a taxonomy Qual. Saf. Health Care, February 1, 2008; 17(1): 53 - 57. [Abstract] [Full Text] [PDF] |
||||
![]() |
L. Berlin Communicating Results of All Radiologic Examinations Directly to Patients: Has the Time Come? Am. J. Roentgenol., December 1, 2007; 189(6): 1275 - 1282. [Full Text] [PDF] |
||||
![]() |
S. M Evans, B. J Smith, A. Esterman, W. B Runciman, G. Maddern, K. Stead, P. Selim, J. O'Shaughnessy, S. Muecke, and S. Jones Evaluation of an intervention aimed at improving voluntary incident reporting in hospitals Qual. Saf. Health Care, June 1, 2007; 16(3): 169 - 175. [Abstract] [Full Text] [PDF] |
||||
![]() |
D. M Woods, E. J Thomas, J. L Holl, K. B Weiss, and T. A Brennan Ambulatory care adverse events and preventable adverse events leading to a hospital admission Qual. Saf. Health Care, April 1, 2007; 16(2): 127 - 131. [Abstract] [Full Text] [PDF] |
||||
![]() |
R. F. Van Vorst, R. Araya-Guerra, M. Felzien, D. Fernald, N. Elder, C. Duclos, and J. M. Westfall Rural Community Members' Perceptions of Harm from Medical Mistakes: A High Plains Research Network (HPRN) Study J Am Board Fam Med, March 1, 2007; 20(2): 135 - 143. [Abstract] [Full Text] [PDF] |
||||
![]() |
B. Parnes, D. Fernald, J. Quintela, R. Araya-Guerra, J. Westfall, D. Harris, and W. Pace Stopping the error cascade: a report on ameliorators from the ASIPS collaborative Qual. Saf. Health Care, February 1, 2007; 16(1): 12 - 16. [Abstract] [Full Text] [PDF] |
||||
![]() |
J. A. Ruiz and G. M. Glazer The State of Radiology in 2006: Very High Spatial Resolution but No Visibility Radiology, October 1, 2006; 241(1): 11 - 16. [Full Text] [PDF] |
||||
![]() |
D. E. Hildebrandt, J. M. Westfall, D. H. Fernald, and W. D. Pace Harm Resulting from Inappropriate Telephone Triage in Primary Care J Am Board Fam Med, September 1, 2006; 19(5): 437 - 442. [Abstract] [Full Text] [PDF] |
||||
![]() |
D M Woods, J Johnson, J L Holl, M Mehra, E J Thomas, E S Ogata, and C Lannon Anatomy of a patient safety event: a pediatric patient safety taxonomy Qual. Saf. Health Care, December 1, 2005; 14(6): 422 - 427. [Abstract] [Full Text] [PDF] |
||||
![]() |
L. Berlin Using an Automated Coding and Review Process to Communicate Critical Radiologic Findings: One Way to Skin a Cat Am. J. Roentgenol., October 1, 2005; 185(4): 840 - 843. [Full Text] [PDF] |
||||
![]() |
J. W. Mold and K. A. Peterson Primary Care Practice-Based Research Networks: Working at the Interface Between Research and Quality Improvement Ann. Fam. Med, May 1, 2005; 3(suppl_1): S12 - S20. [Abstract] [Full Text] [PDF] |
||||
![]() |
W. D. Pace and E. W. Staton Electronic Data Collection Options for Practice-Based Research Networks Ann. Fam. Med, May 1, 2005; 3(suppl_1): S21 - S29. [Abstract] [Full Text] [PDF] |
||||
![]() |
P. C. Smith, R. Araya-Guerra, C. Bublitz, B. Parnes, L. M. Dickinson, R. Van Vorst, J. M. Westfall, and W. D. Pace Missing Clinical Information During Primary Care Visits JAMA, February 2, 2005; 293(5): 565 - 571. [Abstract] [Full Text] [PDF] |
||||
![]() |
N. C. Elder and J. Hickner Missing Clinical Information: The System Is Down JAMA, February 2, 2005; 293(5): 617 - 619. [Full Text] [PDF] |
||||
![]() |
K. C. Stange In This Issue: Practice Change and Patient Safety Ann. Fam. Med, July 1, 2004; 2(4): 290 - 291. [Full Text] [PDF] |
||||
![]() |
J. H. Wasson Why Isn't It Better? Ann. Fam. Med, July 1, 2004; 2(4): 292 - 293. [Full Text] [PDF] |
||||
Read all TRACK Comments
| HOME | HELP | FEEDBACK | SUBSCRIPTIONS | ARCHIVE | SEARCH | TABLE OF CONTENTS |