Event Reporting to a Primary Care Patient Safety Reporting System: A Report From the ASIPS Collaborative
Ann Fam Med Fernald et al.
2: 327
The Article in Brief
A system has been developed to collect and manage reports of harm or potential harm to patients in primary care practices. The system offers medical and non-medical personnel the opportunity to submit reports by telephone, paper, or online. Reports can be confidential, in which the reporter's name and phone number are collected, or anonymous. Among 475 participants in 33 medical practices, 66% used the confidential form. The most frequently reported errors involved communication problems and problems with diagnostic tests and medications.