Table 2

Physician and Patient Questionnaire Results, Unadjusted

Questionnaire Scorea
Characteristic1 No. (%)2 No. (%)3 No. (%)4 No. (%)5 No. (%)6 No. (%)7 No. (%)
Physician questionnaire (n=361)
 Overall satisfaction2 (0.6)8 (2.2)16 (4.4)39 (10.8)69 (19.1)122 (33.8)105 (29.1)
 Face time with patients2 (0.6)6 (1.7)16 (4.4)34 (9.4)69 (19.1)90 (24.9)144 (39.9)
 Charting time8 (2.2)13 (3.6)26 (7.2)67 (18.6)66 (18.3)87 (24.1)94 (26.0)
 Chart quality3 (0.8)5 (1.4)14 (3.9)27 (7.5)69 (19.1)114 (31.6)129 (35.7)
 Chart accuracy2 (0.6)4 (1.1)10 (2.8)36 (10.0)68 (18.8)106 (29.4)135 (37.4)
Patient questionnaire (n=1,475)
 Physician explains things to me8 (0.5)0 (0.0)1 (0.1)2 (0.1)8 (0.5)84 (5.7)1,372 (93.0)
 Physician listens to me8 (0.5)0 (0.0)1 (0.1)3 (0.2)10 (0.7)67 (4.5)1,386 (94.0)
 Physician cares about me7 (0.5)1 (0.1)0 (0.0)5 (0.3)17 (1.2)72 (4.9)1,366 (93.1)
 Physician encourages me to talk7 (0.5)1 (0.1)1 (01)5 (0.3)19 (1.3)84 (5.7)1,354 (92.0)
 Physician spends enough time with me7 (0.5)1 (0.1)1 (0.1)6 (0.4)22 (1.5)97 (6.6)1,341 (90.9)
 I would recommend this physician7 (0.5)1 (0.1)1 (0.1)5 (0.3)10 (0.7)75 (5.1)1,375 (93.3)
  • a Responses scored on a scale from 1 to 7 where 1 indicates least satisfaction, and 7 indicates most satisfaction.