Management of Patients With Hepatitis C in a Community Population: Diagnosis, Discussions, and Decisions to Treat ================================================================================================================= * Liliana Gazzuola Rocca * Barbara P. Yawn * Peter Wollan * W. Ray Kim ## Abstract **BACKGROUND** Chronic hepatitis C, a treatable condition caused by the hepatitis C virus (HCV), can be found in almost all primary care and community practices. The rate of hepatitis C treatment is low, however. This study explores the frequency of hepatitis C treatment, documented discussions of treatment consideration, and the reasons treatment may not be offered in a community population. **METHODS** This study is a retrospective medical record review of care provided to all patients in Olmsted County, Minn, who had a confirmed diagnosis of hepatitis C. Using all records from all health care providers in Olmsted County, the rates of documented discussions regarding hepatitis C treatment and the treatment rates by specialty of diagnosing physician were assessed. In addition, comorbidities listed as reasons not to treat and or comorbid conditions in patients without a documented treatment discussion were assessed. **RESULTS** Of the 366 patients with hepatitis C, 62% were men. Hepatitis C was more commonly diagnosed by generalist physicians (41% of cases). Treatment discussions were documented for 77% of patients with hepatitis C diagnosed by either a generalist or a gastrointestinal specialist (gastroenterologist or hepatologist) compared with 46% of patients with hepatitis C diagnosed by other physicians. Generalists’ patients were more likely to have documented contraindications to treatment and were only one half as likely to receive hepatitis C treatment compared with patients with hepatitis C diagnosed by gastrointestinal specialists (16% vs 33%). Documented attempts to treat or reassess after resolution of potentially reversible contraindications to hepatitis C therapy were infrequent. **CONCLUSIONS** In this community population, hepatitis C treatment was discussed with the majority of patients with a diagnosis of hepatitis C; however, the actual treatment rate was low. Many opportunities exist for treating more patients for HCV infection, particularly those found during emergency care and chemical dependency treatment. In addition, generalists’ recognition and treatment of potentially reversible contraindications to hepatitis C therapy could greatly increase the number of treatment candidates. * Hepatitis C, chronic * primary health care * community health planning ## INTRODUCTION Hepatitis C is a chronic, often asymptomatic blood-borne infection first identified in the early 1990s. Up to 4 million Americans are believed to be infected with this indolent disease.1–,3 An estimated 20% to 25% of infected persons progress to cirrhosis or hepatocellular carcinoma within 20 years of infection.4 Other infected persons remain asymptomatic for decades with no evidence of progression and normal or minimally elevated liver function tests.5,6 Hepatitis C currently accounts for 40% of all chronic liver disease, 20% to 30% of all liver transplantations, and more than 8,000 deaths each year.3 Treatment is recommended for all HCV-infected persons with chronic progressive infection and is intended to reduce morbidity and mortality from cirrhosis and liver decompensation.7–,9 Combination drug therapy and pegylated interferon have demonstrated increased rates of sustained viral response.10–,18 Although it is too soon to assess the long-term (more than 5 years) impact of a sustained response to therapy, the high cost, limited access, and inconsistent outcomes of liver transplantation in patients with liver failure secondary to hepatitis C highlights the importance of a treatment that may prevent progression of chronic hepatitis C.18–,24 Despite advances in therapy for hepatitis C, not all persons with hepatitis C receive or are eligible for treatment. Two recent studies report that only 28% to 59% of patients with hepatitis C seen in specialized hepatology centers received treatment.25,26 Not all patients with hepatitis C receive care in a hepatology clinic27; however, and little is known about patients with hepatitis C in community practices and whether they have rates of treatment similar to those of patients referred to hepatology centers. It is possible that referral bias might produce higher rates of treatment among patients seen in specialty centers. This study evaluates rates of documented treatment discussions, contraindications to treatment, treatment rates, and sustained viral response rates in a community-based population of persons with physician-diagnosed hepatitis C. This new community-based information should guide programs designed to increase rates and success of hepatitis C therapy among primary care patients. ## METHODS This study was a retrospective medical record review of all medical care provided to all persons listed in the Olmsted County Hepatitis C Registry.27,28 The registry includes all Olmsted County residents with a physician diagnosis of hepatitis C from January 1,1990, through December 31, 2000. Medical record abstraction from all sites of care within Olmsted County was used to determine rates of hepatitis C treatment, documented discussions or consideration of hepatitis C treatment, contraindications to treatment, and treatment response. ### Setting Olmsted County, Minn, is a metropolitan statistical area of approximately 120,000 residents and includes the city of Rochester. The county is 90 miles south of Minneapolis and St. Paul, medically isolated, and surrounded by rural agricultural land. Olmsted County residents are served by 2 medical facilities, the Olmsted Medical Center and the Mayo Clinic, which provide primary and tertiary inpatient and outpatient care locally. For this study of adults, generalists or primary care physicians are defined as family physicians and general internists. ### Subjects The population of patients with hepatitis C has been described previously.27,28 Briefly, the diagnostic index of the Rochester Epidemiology Project was used to identify all residents of Olmsted County who had diagnostic codes potentially consistent with a diagnosis of hepatitis C or non-A/non-B hepatitis (ICD-9 codes 070.51, 070.41, 070,42, V02.62, 070.54, 070.44, 571.40, 571.49, 573.0). After receiving approval from the Olmsted Medical Center and the Mayo Clinic institutional review boards, each potential registry patient who had provided general research authorization, as required by Minnesota statute, was linked to all sites where he or she received any medical care in Olmsted County from 1990 to the present using the Rochester Epidemiology Project index.29,30 This system is reported to capture 98% of all health care for all Olmsted County residents.30 Only patients who did not refuse the general research authorization required by Minnesota statute were included. All medical records for each potential registry patient were reviewed, and the patient was entered into the registry if a diagnosis of hepatitis C could be confirmed. From 1990 to 2000, the criteria for including patients in the registry were updated as new tests became available, eg, second-generation enzyme immunoassay and polymerase chain reaction tests for HCV. Not all patients had a complete evaluation by the current standards. Overall, 8.5% had only a positive HCV test plus risk factors or elevated liver function tests; 55.5% had positive HCV and recombinant immunoblot assay (RIBA) tests; 36.0% had positive HCV, RIBA, and polymerase chain reaction tests. Patients who were positive for HCV and who had negative RIBA findings, a normal liver function test, and no risk factors were considered to be falsely positive for hepatitis C and not included. Patients whose original diagnosis was non-A/non-B hepatitis were included only if they had positive HCV-specific tests. For this study specific data were abstracted for each person in the registry. Data collected included information on the initial hepatitis C diagnostic process, the specialty of the physician who first made the diagnosis (or ordered the hepatitis C diagnostic tests), all follow-up visits related to hepatitis C, and risk factors for HCV infection as documented in the medical records. In addition, data were collected on all laboratory data related to hepatitis C (ie, liver function tests, HCV tests, RIBA, polymerase chain reaction, viral load). All information on treatment, including type of therapy, duration of therapy, and reasons therapy was discontinued, were also abstracted. Response to therapy was recorded in terms of relapse and no response or sustained viral response. Sustained viral response was defined as 6 or more months of normal alanine aminotransferase levels (when polymerase chain reaction was not available) or 6 or more months of negative polymerase chain reaction findings after completion of therapy. These definitions are consistent with the recent National Institute of Health 2002 consensus conference on hepatitis C therapy.31 Patients who did not receive therapy were further divided into those with a documented consideration of treatment and those with no documented treatment consideration. For those with no documented discussion, information on all comorbidities were recorded, including conditions that are considered potential contraindications to therapy.31 This information was used to define irreversible contraindications to treatment (conditions that were not amenable to treatment or that were likely to be fatal in 3 to 5 years even if treated) and those conditions that resolve with time (eg, pregnancy) or might be amenable to treatment or intervention or vary with time (eg, alcoholism, drug dependency, lack of health insurance). The second category was designed to identify potential opportunities to intervene and increase the number of patients eligible for hepatitis C therapy. Persons were placed in these categories based on the consensus of the study physicians (LR, BY, WK). ### Data analysis Demographic and risk factor data were summarized with means and ranges. Frequencies were compared across subgroups using chi-square, Kruskal-Wallis tests, or Fisher exact tests. ## RESULTS Of the 366 patients in the registry, 38% were women and 62% were men. The average age at diagnosis was 40 years (range 0.3 to 82.3 years) with 3 patients younger than 6 years old. The community prevalence of physician-diagnosed hepatitis C was estimated to be 0.19 % (95% confidence interval (CI) 0.16%–0.21%). Patients had documented risk factors similar to those reported in the medical literature, including 43% with reported current or past intravenous drug use (Table 1⇓).32 View this table: [Table 1.](http://www.annfammed.org/content/2/2/116/T1) Table 1. **Characteristics of Patients (N = 366) by Discussion and Treatment of Hepatitis C** Almost two thirds (n = 234, 64%) of the 366 registry patients had a discussion or a consideration of hepatitis C treatment recorded in their medical records, including the 55 (15%) who received treatment. Documented treatment discussions and treatment were more likely to occur for white (non-Hispanic) patients with more than a high school education and for patients who did not have a history of cocaine use (*P* = .0005). Discussions of treatment and treatment were almost universal among those whose only documented risk factor was “health care worker.” Patient age and sex were not associated with rates of documented treatment discussions or treatment (*P* ≥.19) (Table 1⇑). Generalist physicians (general internists and family physicians) diagnosed 41% of cases, more than any other specialty group. Gastrointestinal specialists (gastroenterologists and hepatologists) diagnosed 9% of cases, and 5% of cases were diagnosed as a result of blood bank screening (Table 2⇓). The percentages of patients with documented discussion or consideration of hepatitis C treatment (whether treated or not) were similar for generalists (77%), gastrointestinal specialists (78%), and blood banks (76%) (percentages equal those in column 2 plus column 3 in Table 2⇓). Patients whose hepatitis C was diagnosed in the emergency department, by mental health professionals (usually in the context of admission to a chemical dependency or mental health treatment facility), or by specialty physicians other than a gastroenterologist or hepatologist were less likely to have discussions of treatment documented in their medical records (< 52%) (Table 2⇓). View this table: [Table 2.](http://www.annfammed.org/content/2/2/116/T2) Table 2. **Hepatitis C Discussions and Treatment by Source of Diagnosis** Untreated persons with a documented consideration of treatment (n = 179) had a variety of reasons documented for not receiving treatment, including 19 who had normal liver tests and who were not considered candidates for therapy,31 11 with end-stage liver disease, 3 with end-stage complications of human immunodeficiency virus infection, and 28 with other life-threatening comorbidities (Table 3⇓). The life-threatening comorbidities were a combination of malignancies and renal and cardiac conditions likely to result in death within 3 to 5 years (Table 3⇓) plus 1 person with incapacitating migraine headaches that were believed to make therapy unfeasible. Other patients had comorbidities, such as alcoholism (n = 34) and depression (n = 25), that were potentially treatable or conditions that resolve with time (eg, pregnancy, n = 3). An additional group of patients had inadequate financial resources and no available clinical trials (n = 15) or a language barrier (n = 3) that the physician stated prevented treatment, and others refused therapy at that time (n = 23). Altogether 80 of the 179 patients had documented contraindications that might be amenable to therapy or resolved by finding additional resources, and an additional 23 said they might reconsider therapy at a later time. View this table: [Table 3.](http://www.annfammed.org/content/2/2/116/T3) Table 3. **Documented Reasons for Not Treating Hepatitis C in 179 Patients** Many patients with irreversible contraindications to hepatitis C therapy received their diagnosis from generalists, and most (except the 11 patients with end-stage liver disease) were not referred to a gastrointestinal specialist. Patients with potentially reversible contraindications were seen by all specialty groups. Patients with potentially reversible contraindications either did not have documented attempts to treat the potentially reversible contraindication or any notation of reassessing treatment eligibility after treatment or resolution of the comorbid condition or financial situation. None who initially refused therapy were reassessed when new treatments became available. The remaining 132 patients had no documented discussion of treatment in their medical records. More than one third (n = 57, 38%) of these patients had life-threatening conditions that likely made them ineligible for treatment, including human immunodeficiency virus infection, acute leukemia, hepatocellular carcinoma, diabetes complicated by severe neuropathy, renal or cardiac transplant rejection, or severe autoimmune diseases at the time or within months of the date of hepatitis C diagnosis (Table 4⇓). Also included were 6 who were either younger than 6 years or older than 70 years. Most patients without a documented treatment discussion were not referred to a gastrointestinal specialist. View this table: [Table 4.](http://www.annfammed.org/content/2/2/116/T4) Table 4. **Comorbid Conditions Recorded in 132 Patients With No Documented Hepatitis C (HVC) Treatment Discussions** Several of the patients with no documented consideration of hepatitis C treatment never had a visit in which their hepatitis C status was recorded by a physician or nurse (n = 31, 23%). These patients included 8 who had hepatitis C diagnosed during an emergency department visit or hospitalization for major trauma requiring emergency surgery, and 23 who were seen almost exclusively in the emergency department for alcohol or drug-related intoxication or suicidal ideation that resulted in hospitalization in mental health or chemical dependency units of the hospital. It is not clear from the medical records that these patients were aware of their hepatitis C status. Three women were pregnant at the time of the hepatitis C diagnosis and had no documented discussion regarding treatment after the delivery. The final 13 appeared to have financial barriers to medical treatment, but no discussion was documented regarding the specifics of the financial barriers or consideration of potential solutions to these barriers. About one half (n = 68) of the 131 patients who were potential candidates for hepatitis C treatment (Figure 1⇓) were cared for by generalists. The 131 includes the 80 patients from the group with documented treatment consideration plus 51 from the group with no documented consideration of therapy. The 23 who refused therapy were not included as potential candidates but perhaps could be (Figure 1⇓). ![Figure 1.](http://www.annfammed.org/https://www.annfammed.org/content/annalsfm/2/2/116/F1.medium.gif) [Figure 1.](http://www.annfammed.org/content/2/2/116/F1) Figure 1. **Management and disposition of community-dwelling patients with hepatitis C.** Hep C = hepatitis C; SVR = sustained viral response; F/U = follow-up; HCV = hepatitis C virus. During the study period, 42 of the patients died, most from end-stage liver disease or other severe comorbidities. Thirty-eight who were potential treatment candidates were not included in the groups; however, the 4 patients who died traumatically from murder (n = 1) and suicide (n = 3) were included (Table 5⇓). View this table: [Table 5.](http://www.annfammed.org/content/2/2/116/T5) Table 5. **Cause of Death in Patients With Hepatitis C** A total of 55 adults (15%) received treatment for hepatitis C (37 men and 18 women). Sixteen percent of patients (n = 24) whose hepatitis C was diagnosed by a generalist received treatment compared with 33% (n = 11) of the patients who had hepatitis C diagnosed by a gastrointestinal specialist. Of the 55 patients receiving treatment, 21 (38%) had a sustained viral response. The treatments documented during the 10-year period included interferon alone; interferon and ribavirin; interferon, ribavirin, and etanercept (research protocol only), or interferon, ribavirin, and interleukin (research protocol only); and more recently pegylated interferon and ribavirin. In addition to the 21 patients with a sustained viral response, another 21 patients (38%) were nonresponders, and 13 (24%) discontinued treatment before a response, most because of side effects. ## DISCUSSION In this community population, generalists diagnosed more cases of hepatitis C than any other group of physicians, including the gastroenterologists and hepatologists, affirming that it is often the generalist who begins the hepatitis C care process. Almost two thirds of patients with a diagnosis of hepatitis C had at least 1 documented discussion regarding treatment. Both generalists and gastrointestinal specialists were equally likely to discuss treatment, but generalist physicians appeared to deal with patients who had more comorbid conditions and more irreversible contraindications to treatment than did the gastrointestinal specialists. A higher percentage of the patients who had hepatitis C diagnosed by a gastrointestinal specialist received therapy than did those who had hepatitis C diagnosed by a generalist. This finding affirms the referral bias of generalist physicians filtering out the patients with complex or serious nonhepatic conditions, choosing to refer those more likely to be eligible for treatment of hepatitis C to the gastrointestinal specialist. These differences in patient characteristics highlight the problem with generalizing from hepatology clinic data reported in previous studies to the general population.25,26 This referral bias must be considered when comparing management and outcomes of patients cared for by generalist and hepatology specialist physicians. Two recent studies based in hepatology clinics of teaching hospitals report rates of hepatitis C treatment eligibility of 28% and 59%.25,26 In these university clinic studies, patients considered ineligible for treatment included those with absolute contraindications to treatment, such as end-stage liver disease or diseases resulting in short life expectancies (ie, malignancies), plus patients who were pregnant, those who refused treatment, and those with active alcoholism and depression. Although these latter patients were considered to be ineligible at the time of the gastrointestinal specialist consultation, their health problems and personal choices can change with time. Consequently, some of the tertiary care center criteria for contraindications, such as active alcoholism, depression, and treatment refusal, can represent potentially reversible contraindications. Neither of the hepatology clinic-based studies acknowledged that chemical dependency or depression are potentially amenable to treatment or that patients refusing treatment might change their minds when newer treatments or better insurance is available to them. Consideration of the potential temporal changes in eligibility is particularly important to the generalists, who provide continuity of care for months or years. In Olmsted County, 36% of the patients (Figure 1⇑) appeared to have irreversible contraindications to treatment of hepatitis C or life-threatening conditions that were associated with average survival of less than 3 to 5 years. Another 7% were lost to follow-up or died shortly after the diagnosis and were considered ineligible or unknown. In addition to the 15% of patients who received treatment, another 36% (n = 131) had potentially reversible or temporary contraindications, such as depression, active alcohol and drug abuse, lack of insurance, or pregnancy. Although addressing issues of active chemical dependency (n = 34) and depression (n = 25) can be very challenging, these patients represent an opportunity for primary care physicians to decrease the size of the HCV-infected population considered ineligible for treatment. Treatment or referral for management and follow-up of such potentially reversible contraindications as depression, active alcoholism, or pregnancy might be addressed more comfortably by primary care physicians than hepatology specialists. The identification and management of these ongoing conditions highlights an important role for generalists in the management of hepatitis C. Admission to an inpatient chemical dependency treatment program was the cause of diagnosis for 20 patients. None had discharge notes or comments in future notes for primary care visits that included follow-up for hepatitis C and reconsideration of treatment after chemical dependency treatment. The pattern was similar for another 25 patients with a diagnosis of depression. These omissions point to an important opportunity to develop practice systems that enhance the ability of generalists and nonhepatology specialists to recognize, monitor, and, when appropriate, repeatedly offer therapy to alleviate contraindications of hepatitis C treatment. If all patients who had potentially reversible contraindications were treated (n = 131) and if all patients who initially refused therapy (n = 23) became treatment candidates, there might be as many as 59 additional patients with a sustained viral response or “cure.” According to the current rate of sustained viral response in our population, for every 3 additional patients treated, 1 would be free of the HCV infection 1 year later. The chronic care model33 suggests that using information systems to develop a registry of patients with HCV infection could not only facilitate monitoring the progression of liver disease (if any) but also enhance the generalist’s ability to follow the course of potentially reversible or resolvable contraindications. Such a system could also identify opportunities to link uninsured or underinsured patients with clinical trials that provide free or reduced cost care. Work is currently underway to make the Olmsted County Hepatitis C Registry available for clinical use. The new Health Insurance Portability and Accountability Act privacy requirements for sharing clinical data across health care systems might prevent this endeavor without additional patient permission. The chronic disease model for improved patient outcomes is also based on the need to have informed patients. In this community population we found several patients (n = 31) who appeared to be unaware of their hepatitis C status. Most of these patients had blood tests for hepatitis C as part of an emergency department or preoperative evaluation. In the emergency department the test results were seldom available before the patient’s discharge, and in the hospital the patient’s hepatitis C status was usually not recorded in the discharge summary. In both cases no follow-up appointments to address the results of testing for HCV infection were included in the discharge planning. In some states all HCV-positive tests are automatically reported to the local or state health department, and health workers are dispatched to patients’ homes to assure that those with HCV infections are aware of their potential for infecting others. The impact of these direct state notification systems on hepatitis C monitoring and treatment rates should be studied. States such as Minnesota, where the system depends on clinician reporting, hospitals, emergency departments, and laboratories need to develop systems to assure that both the health department and patients are notified and that those with HCV-positive tests receive at least minimal counseling. The early hepatitis C screening programs could serve as a model system. Patients whose only medical care occurs when they seek emergency care or detoxification are a unique challenge not well addressed by the usual system of care. This study has several potential limitations. The use of the medical records to determine discussions or considerations of treatment assumes that the records reflect what occurs during the visit. Although other studies show that documented activities almost always occur, the errors of omission in documentation limit this methodology.34 It is therefore likely that the rate of documented discussions is a conservative estimate.29,30 This cohort includes only physician-diagnosed hepatitis C. The calculated Olmsted County prevalence is about one tenth the rate reported for the Midwest by the National Health and Examination Survey (NHANES).32 NHANES data are based on universal serological screening of a volunteer population; therefore, the prevalence reported here is unlikely to reflect the entire population of HCV-infected persons in Olmsted County. Systematic risk factor screening might identify additional persons with HCV infection and therefore additional candidates for hepatitis C therapy. The reported sustained viral response rate (38%) in the 55 patients who received treatment is difficult to compare with the result of clinical trials because our patients received different kinds of treatment during the more than 10 years studied. Yet, our sustained viral response rate is encouraging compared with the 13% sustained viral response rate reported by Falck-Ytter et al in their university-based hepatology clinic.25,26 The small amount of racial diversity in the Olmsted County population potentially limits the generalizability of the results. Even so, this predominantly white and rural population had hepatitis C risk factors comparable with more urban and racially diverse groups.32 ## CONCLUSION The generalist is central to community-based hepatitis C management. 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