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Research ArticleOriginal Research

Primary Care After Psychiatric Crisis: A Qualitative Analysis

Kim S. Griswold, Luis E . Zayas, Patricia A. Pastore, Susan J. Smith, Christine M. Wagner and Timothy J. Servoss
The Annals of Family Medicine January 2008, 6 (1) 38-43; DOI: https://doi.org/10.1370/afm.760
Kim S. Griswold
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Luis E . Zayas
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Patricia A. Pastore
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Susan J. Smith
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Christine M. Wagner
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Timothy J. Servoss
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    Table 1.

    Assistance Provided to Control and Intervention Patients

    AssistanceControlIntervention
    Assistance with health care insurance applicationxx
    Provision of peer supportxx
    Information on primary care sites that are federally funded or have sliding fee scalesxx
    Provision of care managerx
    Assistance with making primary care appointmentsx
    Assistance with attending primary care appointmentsx
    Identification of travel routes and public transportation optionsx
    Patient education; reinforcement of teaching from primary carex
    Ongoing follow-up, including home visits and mobile outreachx
    Coordination with mental health peers to support connections with community mental health carex
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    Table 2.

    Interview Questions Used for Qualitative Analysis

    1. How would you describe your current health status in general (ie, body, mind, and soul)?

    2. Where do you usually go and whom do you see to get care for your health and wellness concerns? Please describe.

    3. How would you describe your experiences (good and/or bad ones) in trying to get the health care you need for both your medical and mental health concerns?

    4. What do you think are the main problems with trying to get the health care you need for both your medical and mental health concerns?

    5. What does or would it mean to you to have (a) a regular medical doctor? (b) a regular medical doctor who consults with your mental health care professional?

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    Table 3.

    Characteristics of Study Patients (Intervention and Control) at Baseline (N = 56)

    CharacteristicNo. (%)
    Note: Some patient data are missing for those variables where the the totals are less than 56.
    GED = general equivalency diploma.
    Sex
        Male38 (67.9)
        Female18 (32.1)
    Age, years
        <3016 (28.6)
        30–3912 (21.4)
        40–4915 (26.8)
        ≥5013 (23.2)
    Race/ethnicity
        African American21 (37.5)
        White27 (48.2)
        American Indian1 (1.8)
        Latino2 (3.6)
        Other5 (8.9)
    Employment
        Full time5 (9.3)
        Self-employed1 (1.9)
        Part time13 (24.1)
        Unemployed35 (64.8)
    Annual household income
        <$5,00028 (52.8)
        $5,000-$9,99915 (28.3)
        $10,000-$20,0007 (13.2)
        >$20,0003 (5.7)
    Education
        8th grade or less4 (7.1)
        Some high school14 (25.0)
        High school graduate/GED degree23 (41.1)
        Some college or more15 (26.8)
    Been homeless16 (29.0)
    Mental health disorder
        Mood disorder21 (37.5)
        Adjustment disorder8 (14.3)
        Psychotic disorder22 (39.3)
        Substance use disorder26 (46.4)
        Dual diagnosis21 (37.5)

Additional Files

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  • The Article in Brief

    Primary Care After Psychiatric Crisis: A Qualitative Analysis

    Kim S. Griswold, MD, MPH , and colleagues

    Background Primary care is of value to patients with mental health conditions, but getting connected to a primary care doctor may be difficult for patients with serious mental illness who are emerging from psychiatric crisis. The goals of this study were (1) to determine whether care managers (who coordinate medical care and link patients to necessary resources) improve patients' access to primary care, and (2) to understand patients' experiences with health care after a psychiatric crisis.

    What This Study Found Among patients who have experienced a psychiatric crisis, those assigned a care manager have easier access to primary care and feel it is of benefit to them compared with those who are not. Seventy-one percent of those with a care manager report that having someone to assist them in making primary care connections is beneficial. Additionally, at 6 months, patients with a care manager report better physical and mental function than their counterparts. At 1 year, however, differences in physical function are no longer significant.

    Implications

    • Care management is effective in helping patients gain access to primary care after a psychiatric crisis and, for some, it makes the difference between finding a regular doctor or going without care.
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The Annals of Family Medicine: 6 (1)
The Annals of Family Medicine: 6 (1)
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Primary Care After Psychiatric Crisis: A Qualitative Analysis
Kim S. Griswold, Luis E . Zayas, Patricia A. Pastore, Susan J. Smith, Christine M. Wagner, Timothy J. Servoss
The Annals of Family Medicine Jan 2008, 6 (1) 38-43; DOI: 10.1370/afm.760

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Primary Care After Psychiatric Crisis: A Qualitative Analysis
Kim S. Griswold, Luis E . Zayas, Patricia A. Pastore, Susan J. Smith, Christine M. Wagner, Timothy J. Servoss
The Annals of Family Medicine Jan 2008, 6 (1) 38-43; DOI: 10.1370/afm.760
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