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DiscussionSpecial ReportsA

The 10 Building Blocks of High-Performing Primary Care

Thomas Bodenheimer, Amireh Ghorob, Rachel Willard-Grace and Kevin Grumbach
The Annals of Family Medicine March 2014, 12 (2) 166-171; DOI: https://doi.org/10.1370/afm.1616
Thomas Bodenheimer
Center for Excellence in Primary Care, Department of Family and Community Medicine, University of California, San Francisco, San Francisco, California
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  • For correspondence: TBodenheimer@fcm.ucsf.edu tbodie@earthlink.net
Amireh Ghorob
Center for Excellence in Primary Care, Department of Family and Community Medicine, University of California, San Francisco, San Francisco, California
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Rachel Willard-Grace
Center for Excellence in Primary Care, Department of Family and Community Medicine, University of California, San Francisco, San Francisco, California
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Kevin Grumbach
Center for Excellence in Primary Care, Department of Family and Community Medicine, University of California, San Francisco, San Francisco, California
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The Article in Brief

The 10 Building Blocks of High-Performing Primary Care

Thomas Bodenheimer , and colleagues

Background A movement is underway to re-engineer primary care practices to help achieve better patient health, improved experience in the health care system, and more affordable costs. This article presents a conceptual model of 10 building blocks of high-performing primary care to assist practices as they transform.

What This Study Found The building blocks include 4 foundational elements--engaged leadership, data-driven improvement, empanelment, and team-based care--that assist the implementation of the other 6 building blocks: patient-team partnership, population management, continuity of care, prompt access to care, comprehensiveness and care coordination, and a template of the future.

Implications

  • The authors suggest that, while the building blocks focus on design elements largely under the control of the practice organization, external reforms are needed to support the building blocks--principally a reformed payment model.

  View article

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