RT Journal Article SR Electronic T1 Getting the News JF The Annals of Family Medicine JO Ann Fam Med FD American Academy of Family Physicians SP 175 OP 176 DO 10.1370/afm.93 VO 2 IS 2 A1 Rosenblatt, Roger A. YR 2004 UL http://www.annfammed.org/content/2/2/175.abstract AB Modern medical care is a 2-edged sword. Technical advances have improved our ability to diagnosis and treat disease, but they can also create a frightening, painful and bewildering environment for the patient seeking care. In this essay, the author shares his recent encounter with a life-threatening disease, emphasizing the unique contributions of the family physician to patient care, and pointing out some of the pitfalls of new communication tools such as e-mail.