PT  - JOURNAL ARTICLE
AU  - Buchanan, Samantha
AU  - Peixoto, Cayden
AU  - Belanger, Christopher
AU  - Archibald, Douglas
AU  - Bjerre, Lise
AU  - Fitzsimon, Jonathan
TI  - Investigating Patient Experience, Satisfaction, and Trust in an Integrated Virtual Care (IVC) Model: A Cross-Sectional Survey
AID  - 10.1370/afm.2978
DP  - 2023 Jul 01
TA  - The Annals of Family Medicine
PG  - 338--340
VI  - 21
IP  - 4
4099  - http://www.annfammed.org/content/21/4/338.short
4100  - http://www.annfammed.org/content/21/4/338.full
SO  - Ann Fam Med2023 Jul 01; 21
AB  - To improve access to primary care in underserved communities, we established a hybrid model of delivering team-based, comprehensive primary care using both in-person and virtual care options with family physician leadership. Using a cross-sectional online survey (n = 121), results showed high levels (90%) of patient satisfaction. Our findings suggest that a similar hybrid model for primary care delivery can provide levels of patient satisfaction comparable to traditional in-person models of primary care. This can be achieved regardless of whether patients had previously been attached to the same family physician before receiving care through the hybrid model.Annals “Online First” article