RT Journal Article
SR Electronic
T1 Combining Web-Based and Mail Surveys Improves Response Rates: A PBRN Study From PRIME Net
JF The Annals of Family Medicine
JO Ann Fam Med
FD American Academy of Family Physicians
SP 245
OP 248
DO 10.1370/afm.944
VO 7
IS 3
A1 Philip J. Kroth
A1 Laurie McPherson
A1 Robert Leverence
A1 Wilson Pace
A1 Elvan Daniels
A1 Robert L. Rhyne
A1 Robert L. Williams
A1 For The Prime Net Consortium
YR 2009
UL http://www.annfammed.org/content/7/3/245.abstract
AB PURPOSE The advent of Web-based survey tools has provided the investigator with an alternative to paper-based survey methods that in many instances may be less expensive to implement than traditional paper-based surveys. Newer technology, however, does not diminish the importance of obtaining an adequate response rate. METHODS We analyzed response rate data obtained from a survey implemented across 3 practice-based research networks (PBRNs) in which the survey was first implemented electronically with 5 rounds of electronic solicitation for an Internet-based questionnaire and then by 2 rounds of a paper-based version mailed only to nonresponders. RESULTS Overall, 24% of the total survey responses received were in the paper mode despite intense promotion of the survey in the electronic phase. CONCLUSIONS Our results suggest there is still an important role for the use of paper-based methods in PBRN survey research. Both hard copy and electronic survey collection methods may be required to enhance clinician response rates in PBRNs.