RT Journal Article SR Electronic T1 Combining Web-Based and Mail Surveys Improves Response Rates: A PBRN Study From PRIME Net JF The Annals of Family Medicine JO Ann Fam Med FD American Academy of Family Physicians SP 245 OP 248 DO 10.1370/afm.944 VO 7 IS 3 A1 Kroth, Philip J. A1 McPherson, Laurie A1 Leverence, Robert A1 Pace, Wilson A1 Daniels, Elvan A1 Rhyne, Robert L. A1 Williams, Robert L. A1 For The Prime Net Consortium YR 2009 UL http://www.annfammed.org/content/7/3/245.abstract AB PURPOSE The advent of Web-based survey tools has provided the investigator with an alternative to paper-based survey methods that in many instances may be less expensive to implement than traditional paper-based surveys. Newer technology, however, does not diminish the importance of obtaining an adequate response rate. METHODS We analyzed response rate data obtained from a survey implemented across 3 practice-based research networks (PBRNs) in which the survey was first implemented electronically with 5 rounds of electronic solicitation for an Internet-based questionnaire and then by 2 rounds of a paper-based version mailed only to nonresponders. RESULTS Overall, 24% of the total survey responses received were in the paper mode despite intense promotion of the survey in the electronic phase. CONCLUSIONS Our results suggest there is still an important role for the use of paper-based methods in PBRN survey research. Both hard copy and electronic survey collection methods may be required to enhance clinician response rates in PBRNs.