PT  - JOURNAL ARTICLE
AU  - Erin Fries Taylor
AU  - Rachel M. Machta
AU  - David S. Meyers
AU  - Janice Genevro
AU  - Deborah N. Peikes
TI  - Enhancing the Primary Care Team to Provide Redesigned Care: The Roles of Practice Facilitators and Care Managers
AID  - 10.1370/afm.1462
DP  - 2013 Jan 01
TA  - The Annals of Family Medicine
PG  - 80--83
VI  - 11
IP  - 1
4099  - http://www.annfammed.org/content/11/1/80.short
4100  - http://www.annfammed.org/content/11/1/80.full
SO  - Ann Fam Med2013 Jan 01; 11
AB  - ABSTRACT Efforts to redesign primary care require multiple supports. Two potential members of the primary care team—practice facilitator and care manager—can play important but distinct roles in redesigning and improving care delivery. Facilitators, also known as quality improvement coaches, assist practices with coordinating their quality improvement activities and help build capacity for those activities—reflecting a systems-level approach to improving quality, safety, and implementation of evidence-based practices. Care managers provide direct patient care by coordinating care and helping patients navigate the system, improving access for patients, and communicating across the care team. These complementary roles aim to help primary care practices deliver coordinated, accessible, comprehensive, and patient-centered care.