RT Journal Article SR Electronic T1 Enhancing the Primary Care Team to Provide Redesigned Care: The Roles of Practice Facilitators and Care Managers JF The Annals of Family Medicine JO Ann Fam Med FD American Academy of Family Physicians SP 80 OP 83 DO 10.1370/afm.1462 VO 11 IS 1 A1 Taylor, Erin Fries A1 Machta, Rachel M. A1 Meyers, David S. A1 Genevro, Janice A1 Peikes, Deborah N. YR 2013 UL http://www.annfammed.org/content/11/1/80.abstract AB ABSTRACT Efforts to redesign primary care require multiple supports. Two potential members of the primary care team—practice facilitator and care manager—can play important but distinct roles in redesigning and improving care delivery. Facilitators, also known as quality improvement coaches, assist practices with coordinating their quality improvement activities and help build capacity for those activities—reflecting a systems-level approach to improving quality, safety, and implementation of evidence-based practices. Care managers provide direct patient care by coordinating care and helping patients navigate the system, improving access for patients, and communicating across the care team. These complementary roles aim to help primary care practices deliver coordinated, accessible, comprehensive, and patient-centered care.