Particular Ways Relationship Might Manifest in Different Kinds of Health Care Encounters
| Visit Type (Ordered Roughly From Least to More Relationship Oriented) | Examples of How Relationship Might Particularly Manifest |
|---|---|
| Telehealth | Easy access |
| Full attention to patient via the screen, or allowing no visual if that’s what the patient wants | |
| Urgent care | Focusing carefully on a single problem and arranging helpful follow-up |
| Being conveniently accessible in person | |
| Emergency department | Getting a lot of technical services and consultation in 1 stop |
| Arranging careful follow-up | |
| Acute illness visit to usual source of care | Using longitudinal knowledge to contextualize and integrate care |
| Using the visit to check in on other ongoing care | |
| Procedural visit to usual source of care | Being sure the procedure still needs to be done and is congruent with the patient’s values |
| Doing a good job with the procedure and considering follow-up options | |
| Subspecialist visit | Providing expertise in the disease of focus |
| Considering the disease in the context of the patient’s other illnesses, ongoing care, and life goals | |
| Chronic disease management | Consider the illness context as well as the disease |
| Identifying personal, interpersonal, or community strengths to help patient follow up on disease-management plans | |
| Well-care visit | Identifying personal, interpersonal, or community strengths to help patient follow up on health-promotion plans |
| Identify and connect to teachable moments | |
| Mental health visit | Focus on confidentiality |
| Taking a life course or developmental perspective | |
| Integrative care of people with multiple complex medical and/or social needs | Looking for synergies in causes and treatments across problems |
| Emphasizing contextual factors |