Table 1.

Methodological Steps Taken to Turn Theoretical Concepts Into Pragmatic Conversational Strategies for the Guide

StepActionMethod
1Leverage existing theory to develop hypotheses about the types of hesitancy that might existRapidly review relevant literature. Develop draft typology of expected hesitancies in clinical practices.
2Test and adjust hypotheses from Step 1 with clinical expertsQualitative validation interviews with clinical experts to identify convergence and divergence between hypothesized types of hesitancy and clinical experience. Update and iterate typology based on feedback from clinical participants.
3Identify effective conversational strategies for engaging with the types of hesitancy that are being experienced in clinical encountersQualitative role play interviews with clinical experts to draw out conversational strategies and ensure alignment with best practices in motivational interviewing.
4Create usable websiteIterative analysis and coding of interview data conducted alongside information design, web development, and end user testing.