COVID-19 Supplement Question Responses Overall and by System Size (N = 269)
| Survey Item | Overall | Current System Sizea | ||
|---|---|---|---|---|
| <12 Sites | ≥12 Sites | P Value | ||
| Visits by telephone/video pre-pandemic, % | .44 | |||
| None | 58.4 | 86.4 | 50.5 | |
| 1-20 | 36.4 | 13.6 | 42.9 | |
| ≥21 | 2.9 | 0.9 | 6.8 | |
| Visits by telephone/video at pandemic peak, % | <.001 | |||
| None | 0.4 | 0.0 | 0.5 | |
| 1-20 | 18.2 | 27.1 | 15.7 | |
| 21-40 | 27.5 | 23.7 | 28.6 | |
| 41-60 | 22.7 | 20.3 | 23.3 | |
| 61-80 | 19.0 | 18.6 | 19.1 | |
| 81-100 | 10.4 | 10.2 | 10.5 | |
| Visits by telephone/video in 2021, % | .31 | |||
| None | 0.4 | 0.0 | 0.5 | |
| 1-20 | 66.2 | 76.6 | 63.3 | |
| 21-40 | 27.1 | 20.3 | 29.1 | |
| ≥41 | 4.4 | 3.4 | 4.8 | |
| How disruptive has the pandemic been to diabetes care management?, % | .13 | |||
| Not at all | 0.0 | 0.0 | 0.0 | |
| Slightly | 10.4 | 8.5 | 11.0 | |
| Moderately | 32.0 | 27.1 | 33.3 | |
| Very | 32.0 | 43.4 | 29.1 | |
| Extremely | 23.4 | 22.0 | 23.8 | |
Note: Data only for clinics completing all 3 surveys in 2017, 2019, and 2021.
↵a System size (number of primary care clinic locations) changed over time due to acquisition of small health care systems by larger systems.