Table 1.

Characteristics of Patients and Staff Responding to the Rooming Questionnaire

Patientsn = 1,561
Clinic department, %
    Family medicine73.4
    General internal medicine26.6
Sex, %
    Female66.5
    Male33.5
Age, y, %
    <6569.4
    ≥6530.6
Staffn = 241
    Clinic department, %
    Family medicine53.1
    General internal medicine46.9
Role, %
    Clinical staff74.7
    Nonclinical staff25.3
Duration of employment at our system, y, %
    <538.2
    ≥561.8

  • Clinical staff = clinicians or medical assistants (MAs); Nonclinical staff = patient scheduling representatives.

  • Note: All values are percentages unless otherwise indicated.