Table 5.

Team Sustainability Planning

Sustainability QuestionTeam Plans
What type of training will we use?Introductory and ongoing training to share TISH material and demonstrate data collection
Data scorecard automatically delivered to dental and medical champions monthly to help target training and retraining
Literature/journal sharing
Team huddles, leading by example, setting daily goals, creating excitement
How will we make it hard to do the wrong thing and easy to do the right thing?Draft new guidelines for each workflow
Documentation and constant coaching to the same message and workflow
Checklists and reminders in EMR to prompt screening
Questionnaires and brochures at every computer
Automating referrals and data tracking in EMR
Ensuring more than 1 person is assigned for critical/important steps
Are our changes increasing the overall workload to the system? If so, how can we decrease the workload? If not, how will we communicate about what is?Slightly yes—but hopefully it becomes the workflow and not an addition to the old workflow
Simple system is most sustainable
Using standard documentation (dot phrasesa) and referral processes will decrease burden
Some day interface between 2 EHRs
Continue collecting subjective data from huddle
  • EHR = electronic health record; EMR = electronic medical record; TISH = Teaming and Integrating for Smiles and Health.

  • a Blocks of text that can be inserted by typing a period (dot) followed by a short phrase.25