Code Counts Extracted During Interviews That Identified Change Management Strategies Important for Improving Diabetes Care
| Change Management Strategy | Practice | No. of Comments | No. of Clinics | |||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| A | B | C | D | E | F | G | H | I | J | |||
| Clinician and staff engagement | 2 | 2 | 4 | 6 | 1 | 4 | 4 | 23 | 7 | |||
| Accountability | 5 | 4 | 1 | 2 | 2 | 2 | 1 | 17 | 7 | |||
| Performance awareness | 1 | 2 | 1 | 2 | 3 | 1 | 1 | 1 | 4 | 16 | 9 | |
| Staff education | 3 | 1 | 2 | 1 | 7 | 4 | ||||||
| Reminders | 1 | 1 | 1 | 3 | 3 | |||||||
| Effective care teams | 1 | 6 | 2 | 4 | 2 | 1 | 2 | 2 | 2 | 22 | 9 | |
| Engaged leadership | 2 | 2 | 1 | 3 | 1 | 9 | 5 | |||||
| Quality-improvement activities | 1 | 1 | 5 | 1 | 1 | 9 | 5 | |||||
| Standardization as a QI strategy | 9 | 3 | 5 | 3 | 2 | 4 | 5 | 4 | 1 | 4 | 40 | 10 |
| Documentation | 1 | 1 | 1 | 3 | 3 | |||||||
| Patient expectations | 1 | 1 | 1 | 1 | 4 | 4 | ||||||
| Health care organization support | 3 | 1 | 2 | 1 | 1 | 4 | 3 | 3 | 18 | 8 | ||
| Population-based reporting | 1 | 2 | 1 | 1 | 3 | 1 | 1 | 3 | 13 | 8 | ||
QI = quality improvement.