Resources and Supports Offered to Family Physicians in the Intervention Group by Practice Facilitators
| Technical support (remote) to access government COVaxON Vaccination Management System and merge data with clinic electronic medical records |
| Written materials (e-mail) including scripts for administrative staff to call patients and e-mail templates for outreach campaign |
| Information on website that allows practices to access robocalling and suggested templates |
| Trained medical student volunteers to act as delegates to contact patients on physician’s behalf (Supplemental Appendix 2) |
| Communication templates and resources, including FAQs, to address common questions and build vaccine confidence |
| Option to connect patients to trained community ambassadors (lay health advisors) |
COVaxON = electronic documentation system used to document coronavirus disease 2019 (COVID-19) vaccinations in Ontario; FAQs = frequently asked questions.