Optimization Breakdown by Work Group and Improvement Type
| Work Group | Overall No. (%) | Accommodationsa No. (%) | Creationsb No. (%) | Discoveriesa No. (%) | Modificationsd No. (%) | By IT Total No. (%) | By Dept. Total No. (%) |
|---|---|---|---|---|---|---|---|
| All groups | 124 (100) | 43 (34.7) | 13 (10.5) | 54 (43.5) | 14 (11.3) | 27 (21.8) | 97 (78.2) |
| Care coordination | 12 (9.7) | 5 (41.7) | 3 (25.0) | 3 (25.0) | 1 (8.3) | 4 (33.3) | 8 (66.7) |
| Communication | 20 (16.1) | 4 (20.0) | 4 (20.0) | 9 (45.0) | 3 (15.0) | 7 (35.0) | 13 (65.0) |
| Front desk | 30 (24.2) | 21 (70.0) | 2 (6.7) | 7 (23.3) | 0 (0.0) | 2 (6.7) | 28 (93.3) |
| Medications | 8 (6.5) | 3 (37.5) | 0 (0.0) | 4 (50.0) | 1 (12.5) | 1 (12.5) | 7 (87.5) |
| Notes | 17 (13.7) | 0 (0.0) | 1 (5.9) | 15 (88.2) | 1 (5.9) | 2 (11.8) | 15 (88.2) |
| Nursing | 21 (16.9) | 15 (71.4) | 1 (4.8) | 5 (23.8) | 0 (0.0) | 1 (4.8) | 20 (95.2) |
| Orders/referrals | 27 (21.8) | 3 (11.1) | 2 (7.4) | 16 (59.3) | 6 (22.2) | 8 (29.6) | 19 (70.4) |
| Revenue | 18 (14.5) | 6 (33.3) | 4 (22.2) | 5 (27.8) | 3 (16.7) | 7 (38.9) | 11 (61.1) |
Dept = department; IT = information technology.
Note: Duplicate optimizations were included in work group numbers if they independently originated in more than 1 group. The all groups row and overall column show numbers and percentages with duplicates eliminated.
↵a Accommodations and discoveries are adjustments made by the department outside of the EHR.
↵b Creations are workflows added to the EHR by IT.
c Discoveries are workflows found by the department already in the EHR.
↵d Modifications are workflows changed in the EHR by IT.