Qualitative Findings, Phase 2: Acceptability
| Key design insights Personalization: [living my best life] “gave me a chance to reflect on my life” (patient) Elicited new information: “new [patient] information [they] found enlightening, which doctor never knew” (clinician) Acceptability Focused on right care: “guided the discussion, permitting a palliative care mindset” (clinician) Slowed down time: “provided time and space for people to think about what they want and how they want to express it” (clinician) Expanded conversation: “I found out a patient was lonely…made a referral to social care” (clinician) |