The 39 Components of the NDP Model Assessed, by Domain
| NDP=National Demonstration Project; HR=human resources. |
| Access to care and information (6 components) |
| Same-day appointments |
| Laboratory results highly accessible |
| Online patient services |
| e-Visits |
| Group visits |
| After-hours access coverage |
| Care management (4 components) |
| Population management |
| Wellness promotion |
| Disease prevention |
| Patient engagement/education |
| Practice services (5 components) |
| Comprehensive acute and chronic care |
| Prevention screening |
| Surgical procedures |
| Ancillary therapeutic/support |
| Ancillary diagnostic services |
| Continuity of care (5 components) |
| Community-based services |
| Hospital care |
| Behavioral health care |
| Maternity care |
| Case management |
| Practice management (5 components) |
| Disciplined financial management |
| Cost-benefit decision making |
| Revenue enhancement |
| Personnel/HR management |
| Optimized office design |
| Quality and safety (5 components) |
| Medication management |
| Patient satisfaction feedback |
| Clinical outcomes analysis |
| Quality improvement |
| Practice-based team care |
| Health information technology (5 components) |
| Electronic medical record |
| Electronic prescribing |
| Population management/registry |
| Practice Web site |
| Patient portal |
| Practice-based care (4 components) |
| Provider leadership |
| Shared mission and vision |
| Effective communication |
| Task designation by skill set |