Bivariate Patient-Provider Racial Concordance and Primary Care Experience by the Total Sample, Minority Status, and Racial and Ethnic Groups Separately (N = 358).
| Primary Care Experience | Concordant Mean (SD) | Discordant Mean (SD) | Δ |
|---|---|---|---|
| * P < .01 for the difference in mean score for each racial or ethnic group compared to white across concordant and then discordant groups (eg, comparing accessibility scores for Asians in concordant relationships with whites in concordant relationships). | |||
| † P < .05 for the difference in mean score for each racial or ethnic group compared to white across concordant and then discordant groups (eg, comparing accessibility scores for Asians in concordant relationships with whites in concordant relationships). | |||
| ‡ P < .05 for the difference between racially concordant and discordant patient-provider relationships, within each racial and ethnic group. | |||
| Total (n = 358) | n = 106 | n = 252 | |
| Accessibility | 71.2 (12.4) | 73.6 (12.4) | −2.4 |
| Utilization | 70.5 (35.0) | 64.5 (36.2) | 6.0 |
| Relationship | 88.0 (21.9) | 83.9 (24.1) | 4.1 |
| Services available | 85.9 (10.8) | 86.2 (10.9) | −0.3 |
| Services received | 82.5 (13.4) | 83.8 (12.4) | −1.3 |
| Total score | 70.7 (23.5) | 70.0 (25.0) | 0.7 |
| Minority (n = 266) | n = 78 | n = 188 | |
| Accessibility | 70.9 (12.4) | 73.4 (12.5) | −2.5 |
| Utilization | 65.1 (36.1)* | 62.2 (36.7) | 2.9 |
| Relationship | 86.5 (22.3) | 81.8 (25.1)* | 5.3 |
| Services available | 85.1 (10.6) | 84.9 (11.1)† | 0.2 |
| Services received | 80.6 (14.5)* | 83.2 (12.7) | −2.6 |
| Total score | 67.9 (24.3)† | 68.8 (25.4) | −0.9 |
| Asian and Pacific Islander (n = 88) | n = 60 | n = 28 | |
| Accessibility | 69.7 (12.9) | 71.5 (13.6) | −1.8 |
| Utilization | 65.8 (34.7) | 57.1 (35.3) | 8.7 |
| Relationship | 87.9 (21.3) | 81.3 (24.2) | 6.6 |
| Services available | 84.6 (11.0) | 84.5 (10.2) | 0.1 |
| Services received | 78.6 (14.6)* | 77.7 (16.2)† | 0.9 |
| Total score | 65.4 (24.5) | 67.9 (27.0) | −2.5 |
| African American (n = 94) | n = 6 | n = 88 | |
| Accessibility | 77.1 (5.5) | 74.5 (12.4) | 2.6 |
| Utilization | 62.5 (37.9) | 61.1 (37.3) | 1.4 |
| Relationship | 91.7 (20.4) | 82.6 (24.4) | 9.1 |
| Services available | 85.1 (13.3) | 84.9 (10.5)† | 0.2 |
| Services received | 92.0 (8.8) | 84.9 (11.7) | 7.1 |
| Total score | 79.2 (28.7) | 67.5 (26.2) | 11.7 |
| Latino (n = 84) | n = 12 | n = 72 | |
| Accessibility | 73.8 (11.6) | 72.7 (12.1) | 1.1 |
| Utilization | 62.5 (44.6) | 65.6 (36.7) | −3.1 |
| Relationship | 77.1 (27.1) | 80.6 (26.6) | −3.5 |
| Services available | 87.2 (7.6) | 85.2 (12.1) | 2.0 |
| Services received | 84.7 (13.5) | 83.2 (12.0) | 1.5 |
| Total score | 75.0 (19.2) | 70.8 (24.1) | 4.2 |
| White (n = 92) | n = 28 | n = 64 | |
| Accessibility | 72.3 (12.4) | 74.2 (12.3) | 1.9 |
| Utilization | 85.7 (26.7) | 71.1 (34.0) | 14.6‡ |
| Relationship | 92.0 (20.5) | 90.2 (19.7) | 1.8 |
| Services available | 88.3 (11.2) | 90.0 (9.8) | −1.7 |
| Services received | 88.1 (7.8) | 85.4 (11.4) | 2.7 |
| Total score | 78.4 (19.8) | 73.6 (23.6) | 4.8 |