Preventable Adverse Events and Errors Identified by Family Physicians During Patient Visits (N = 351)
| Classification | Examples | Patient Visits With Errors No. (%) |
|---|---|---|
| Note: more than 1 error was identified in 22 patient visits. | ||
| Office administration errors | 57 (16.5) | |
| Charting | Any part of chart is not present, is in the wrong place, entire chart is missing | 37 (10.5) |
| General office administration | Staffing problems, missing or incorrect forms or paperwork, laboratory or radiograph processing errors | 21 (6.0) |
| Physician-related errors | Skill problems, time management problems (interrupted, feeling rushed) | 28 (8.0) |
| Patient communication errors | Problems communicating with patient by physician, staff, or other physicians; appointment and triage errors | 16 (4.5) |
| Preventable adverse events | Missed diagnosis, misdiagnosis, delayed treatment, incorrect treatment | 15 (4.3) |