Consultation Characteristics of a Sample of Primary Care Patients Gathered in Waiting Rooms (N = 370)
| Characteristic | Value |
|---|---|
| Note: Because of rounding, percentages may not all total 100. | |
| UPC = Usual Provider Continuity. | |
| * Responses were missing for 35 patients. | |
| † Values are based on 172 patients who received a prescription and had follow-up. | |
| ‡ An additional 8 patients received a repeated prescription and already had enough medication. | |
| Trust | |
| Trust in Physician Scale score, mean (SD) | 44.57 (6.25) |
| Source of care | |
| Has a usual source of care (clinic), No. (%) of patients | 326 (88.1) |
| Has a usual doctor, No. (%) of patients | 279 (75.4) |
| Continuity of care | |
| UPC Index score, mean (SD) | 0.75 (0.31) |
| Length of care with same doctor, No. (%) of patients | |
| <1 year | 82 (24) |
| 1–2 years | 56 (16) |
| 3–5 years | 69 (20) |
| 6–10 years | 49 (14) |
| >10 years | 91 (26) |
| Importance of seeing same doctor at each visit, No. (%) of patients | |
| Very important | 152 (41.3) |
| Quite important | 150 (40.9) |
| Neutral | 40 (10.9) |
| Not very, not important at all | 26 (8.2) |
| Enablement | |
| Enablement Index score, mean (SD) | 2.1 (0.75) |
| Doctor-patient concordance | |
| No. (%) of patients responding “completely”* | |
| To what extent do you think the doctor understands why you came in today? | 294 (89.1) |
| How well do you think the doctor understood you today? | 293 (88.5) |
| To what extent did you and the doctor agree about the main problem or need today? | 280 (84.5) |
| To what extent did you and the doctor agree about what to do about the problem or need? | 278 (84.2) |
| To what extent do you and the doctor agree on what part you play in making decisions about health? | 241 (73.9) |
| To what extent do you and the doctor agree on who is responsible for different aspects of care? | 239 (74.7) |
| Overall score, mean (SD) | 3.6 (1.9) |
| Compliance | |
| No. (%) of patients responding “yes” | |
| Received prescription during consultation | 220 (61.3) |
| Picked up prescription from pharmacy† | 150 (86.7) |
| Taking medication† | 136 (78.6)‡ |