Trust
|
Trust in Physician Scale score, mean (SD) | 44.57 (6.25) |
Source of care
|
Has a usual source of care (clinic), No. (%) of patients | 326 (88.1) |
Has a usual doctor, No. (%) of patients | 279 (75.4) |
Continuity of care
|
UPC Index score, mean (SD) | 0.75 (0.31) |
Length of care with same doctor, No. (%) of patients |
<1 year | 82 (24) |
1–2 years | 56 (16) |
3–5 years | 69 (20) |
6–10 years | 49 (14) |
>10 years | 91 (26) |
Importance of seeing same doctor at each visit, No. (%) of patients |
Very important | 152 (41.3) |
Quite important | 150 (40.9) |
Neutral | 40 (10.9) |
Not very, not important at all | 26 (8.2) |
Enablement
|
Enablement Index score, mean (SD) | 2.1 (0.75) |
Doctor-patient concordance
|
No. (%) of patients responding “completely”* |
To what extent do you think the doctor understands why you came in today? | 294 (89.1) |
How well do you think the doctor understood you today? | 293 (88.5) |
To what extent did you and the doctor agree about the main problem or need today? | 280 (84.5) |
To what extent did you and the doctor agree about what to do about the problem or need? | 278 (84.2) |
To what extent do you and the doctor agree on what part you play in making decisions about health? | 241 (73.9) |
To what extent do you and the doctor agree on who is responsible for different aspects of care? | 239 (74.7) |
Overall score, mean (SD) | 3.6 (1.9) |
Compliance
|
No. (%) of patients responding “yes” |
Received prescription during consultation | 220 (61.3) |
Picked up prescription from pharmacy† | 150 (86.7) |
Taking medication† | 136 (78.6)‡ |