Needs | More frequent telephone contact | More frequent home visits |
| Preferably patient initiated | Preferably physician initiated |
| Explicit request | Implicit request |
Purposes | Primarily tasks | Mainly support |
| Prescribing | Listening |
| Assessing relatives | Being there |
| Organizing | Showing commitment |
Motives | Primarily in terms of function | Mainly in terms of emotion |
| Physician’s task | Having emotional bond |
| For future management | Knowing the patient |
Assessment | Expressed as importance | Expressed as appreciation |
| Beneficial | Kind |
| Profitable | Nice |