Table 2.

Characteristics of the Interventions in Included Trials

Author, YearIntervention GroupComparison Group
Interventions delivered directly to patients
Greenfield et al, 198522Preconsultation interview, skills training and materialsPreconsultation interview about disease course, treatment, self-care, and adherence to treatment
Patient activation with attention to emotion and provision of information about treatment decisions
Greenfield et al, 198814Preconsultation interview, skills training and materialsPreconsultation interview about disease course and treatment
Patient activation with attention to emotion and provision of information about treatment decisions
Kaplan et al, 198921Preconsultation interview, skills training and materialsPreconsultation interview about disease course, treatment, and self-care
Patient activation with attention to emotion and provision of information about treatment decisions
Thompson et al, 1990a20Preconsultation, list of possible health concerns, and leaflet encouraging question askingUsual care and questionnaire on waiting room facilities
Patient activation
Thompson et al, 1990b20Preconsultation, message from physician encouraging question asking, or checklist of information to be obtained during consultationUsual care and questionnaire on waiting room facilities
Patient activation
Butow et al, 199423Preconsultation, leaflet encouraging question askingHandout on cancer services available
Patient activation
Street et al, 199524Multimedia program providing information about disease and treatment and encouragement to ask questions, explain concerns, and offer opinion in consultationGiven same material in brochure form without treatment options.
Patient activation with provision of information about disease and treatment and attention to emotion
McCann & Weinman, 199625Preconsultation, leaflet encouraging questions, and ideas about causes, diagnosis, and treatmentleaflet giving dietary advice
Patient activation
Davison & Degner, 199726Preclinic interview facilitating provision of information, encouraging questions and participation in decisionsSocial interview and unfacilitated information pack
Patient activation and provision of information about disease
Kravitz et al, 199727Preconsultation, patient completes request for services and is interviewed on expectations for care in consultationUsual care
Patient activation
Fleissig et al, 199928Preconsultation help card, and encouragement to ask questionsUsual care
Patient activation
Interventions delivered via practitioners
Thomas, 197829During consultation, provision of positive information about diagnosis and treatmentGiven positive information that there was no illness
Changes style of information giving
Schulman & Swain, 198030During consultation, practitioner provided information about hypertension and its management alone, or with contingency contractingUsual care
Provision of information about disase and discussion of behavior change
Evans et al, 198731Lecture, booklet, discussionUsual care
Communication skills training
Thomas, 198732During consultation, certainty about diagnosis, treatment and prognosisUncertainty about diagnosis
Changes style of information giving
Olsson et al, 198933During consultation, positive style, personal, with provision of information about disease (prognosis)Less positive diagnosis, less personal, no information on prognosis
Changes style of information giving and provides information about disease
Savage, 199039During consultation, shared style, eliciting patients ideas about symptoms, diagnosis, and treatmentDirective style, giving clear information on diagnosis, treatment and prognosis
Changes style of information giving
Evans et al, 199235Lectures small groups and videotape feedbackUsual clerking
Communication skills training
Roter et al, 199513Course with simulated psychiatric patients and videosUsual practice
Communication skills training with attention to emotion and information about disease management
Smith et al, 199536Communication skills training with discussion of behavior change and skills in disease managementUsual care
Meland et al, 199737,38Training using video and cognitive self-help materials for patients Discussion of behavior changeUsual care and leaflets
Kinmonth et al, 199839Communication skills training in listening, eliciting patient’s agenda, and supporting behavior changeUsual care and provision of information on disease
Communication skills training, patient activation with attention to emotion, and discussion of behavior change
Pill et al, 199840Practice based training in eliciting patient concerns and discussing behavior changeUsual care
Communication skills training, patient activation with attention to emotion, and discussion of behavior change
Smith et al, 199841Course of seminars, video and booklets on communication, and disease management skillsUsual care
Communication skills training with attention to emotion, discussion of behavior change
Peters et al, 199942Information leaflets and invitation to consult practice nurse who was trained to present information on disease, risk, and treatment and encourage women to ask questionsDisease information leaflet
Patient activation and information about disease management
Thom et al, 199943WorkshopUsual care
Communication skills training with patient activation and attention to emotion
Brown Betz et al, 199944WorkshopsUsual practice
Communication skills training program with attention to emotion
Interventions delivered both to the patient and to the practitioner
Lewis et al, 199145Separate communication skills training sessions, videos and materials for patients and practitionersCourse on bicycle safety (patient) assessment of febrile child (practitioner)
Child patient and parent activation and practitioner communication skills teaching, with attention to emotion
Katon et al, 199546Videos and materials on cognitive-behavioral management of depression and encouraging question asking. Practitioner course on treatment of depression and case-based feedbackUsual care
Patient activation, information about disease management and discussion of behavior change
Rubenstein et al, 199547Patients completed functional status questionnaire preconsultation, practitioners taught questionnaire interpretationUsual care
Patient activation, practitioner activated by patient questionnaire
Joos et al, 199648Preconsultation, patient completes request for service form, practitioners taught communication skillsUsual care
Patient activation, practitioner activated by patient questionnaire with attention to emotion, and communication skills training
Hornberger et al, 199749Preconsultation, patient completes request for services form including emotional needsUsual care
Patient activation, practitioner activated by patient questionnaire, with attention to emotion
Wagner et al, 199750Preconsultation; patients completed functional status questionnaire in consultation, practitioners taught interpretationUsual care
Patient activation, practitioner activated by patient questionnaire, with attention to emotion
Maly et al, 199951Preconsultation; patient recorded two questions which were attached to the medical record, given medical notes and glossaryInformation sheet and patient suggestion list
Patient activation, information about disease, and practitioner activated by patient note
Reuben et al, 199952Specialist advice to practitioners via telephone; provision of information about disease and its treatment. Preconsultation booklet and telephone call to patientUsual care and nonstudy incentives
Patient activation and information about disease management