Table 3.

Selected Technical Issues to Consider When Developing an Electronic Data Collection System

IssueTechnology
PDA = personal digital assistant; SSL = Secure Sockets Layer; VPN = virtual private network; ASP = Active Server pages; PBRN = practice-based research network; LAN = local area network; WAN = wide-area network.
What hardware will you be using?Workstation or desktop computer in office
PDA supplied by the network
PDA supplied by the clinician
Pen-tablet computer
    Slate
    Convertible
Web server for hosting data forms
    Does it have a security certificate to run SSL?
Web server for synchronization (does not have to be a separate server)
    Does it have a security certificate to run SSL?
Database server
    Application server (could be the database server or the Web server in a minimal configuration)
What software will you be using?Operating system for the Web server(s)
    Windows
    Linux
    Unix
Web services software (IIS, Apache, others)
Security
    SSL with certificates
    VPN
Development software
    ASP
    .NET
    Visual Basic/C++
    Power Builder
    ColdFusion and others
    One of many PDA development systems
    One of many Web survey tools
    Third-party controls for specific activities
    One of several database systems
Network and workstation issuesWho has administrative rights to office workstations?
Who administers the fire wall for the PBRN and/or its service provider?
Who administers the fire wall for each practice in the network?
What types of networks and connectivity are in each practice?
    Broadband
    Dial-up modem
    Wireless within office
    LAN
    WAN
Personnel issuesWho will develop the data collection forms?
Who will manage the database, including security and fail-safe mechanisms?
Who will train practice staff and clinicians to use the system?
What level of support for the system is required?
    24 hours per day, 7 days per week
    8:00 am-5:00 pm Monday through Friday
    Less-intense support
Replacement issuesWho will pay to replace equipment as it ages?
    Central hardware and software
    Practice-level hardware