Properties of the Total Continuity of Care Scale and the Subdomains of Longitudinal, Flexible, Relational, and Team and Cross-Boundary Continuity
| Scale | Number of Items | Average Inter-item Correlation | Cronbach’s α | Potential Range of Scores | Overall Mean of Patient Scores (SD) | Correlation With Total Continuity- of-Care Score |
|---|---|---|---|---|---|---|
| Figures are family practice-specific mean scale scores except where indicated. | ||||||
| Total continuity-of-care score | 19 | 0.343 | 0.908 | 0–100 | 62.1 (16.0) | — |
| Longitudinal continuity | 4 | 0.318 | 0.651 | 0–25 | 12.1 (5.3) | 0.644 |
| Flexible continuity | 4 | 0.392 | 0.721 | 0–25 | 17.8 (4.7) | 0.809 |
| Relational continuity | 6 | 0.917 | 0.985 | 0–25 | 15.3 (7.7) | 0.896 |
| Team and cross-boundary continuity | 5 | 0.539 | 0.854 | 0–25 | 17.0 (3.2) | 0.593 |