Table 1.

Demographic Characteristics and Self-Reported Health of 1,227 Patients With an Urgent Health Problem in the Past 6 Months Who Used Different Services

CharacteristicFamily Physician (n=201)After-Hours Clinic (n=93)Emergency Department (n=677)Walk-in Clinic (n=94)Telephone Advisory Service (n=35)More Than 1 Service (n=127)
* N = 131 did not respond.
† N = 27 did not respond.
‡ N = 16 did not respond.
Age, mean (SD), y47.8, 21.041.8, 24.543.4, 24.138.7, 23.731.3, 25.436.6, 23.5
Proxy respondent for child >17 y, % (n)12.9 (26)24.7 (23)20.2 (137)25.5 (24)45.7 (16)26.8 (34)
Female, % (n)59.2 (119)70.0 (65)57.3 (388)66.0 (62)71.4 (25)67.7 (86)
Income ≥$45,000, % (n)*54.4 (99)61.8 (55)53.2 (322)65.9 (54)72.7 (24)60.3 (70)
Some or completed high school education, % (n)91.3 (178)93.5 (87)88.3 (587)92.2 (83)91.4 (32)96.0 (119)
Self-reported health status, % (n)
    Excellent15.5 (31)29.0 (27)16.0 (107)25.3 (23)22.9 (8)23.0 (29)
    Very good36.0 (72)31.2 (29)32.2 (215)34.1 (31)37.1 (13)26.2 (33)
    Good32.0 (64)28.0 (26)32.5 (217)27.5 (25)28.6 (10)33.3 (42)
    Fair11.0 (22)8.6 (8)13.6 (91)8.8 (8)5.7 (2)14.3 (18)
    Poor3.2 (4)3.2 (3)5.7 (38)4.4 (4)5.7 (2)3.2 (4)