Table 1.

Quality Concepts, Attributes, and Levels on the Discrete Choice Questionnaires

Quality Concept	Attribute	Levels
^a Attributes shared across questionnaires.
Generic questionnaire
Access	Number of days wait for an appointment^a	Same day, next day, 2 days, 5 days
Cost	Cost of appointment to patient^a	£0, £8, £18, £28 ($0, $16.27, $36.60, $56.93)
Choice	Flexibility of appointment times	One appointment offered
		Choice of appointment times offered
Interpersonal care	Physician’s interpersonal manner	Warm and friendly
		Formal and businesslike
Relational continuity	Physician’s knowledge of the patient^a	The doctor has access to your medical notes and knows you well
		The doctor has access to your medical notes but does not know you
Technical care	Thoroughness of physical examination	The doctor gives you a thorough examination
		The doctor’s examination is not very thorough
Patient-centered care questionnaire
Access	Number of days’ wait for an appointment^a	Same day, next day, 2 days, 5 days
Cost	Cost of appointment to patient^a	£0, £8, £18, £28 ($0, $16.27, $36.60, $56.93)
Relational continuity	Physician’s knowledge of the patient^a	The doctor has access to your medical notes and knows you well
		The doctor has access to your medical notes but does not know you
Patient-centered care	Patient perspective	The doctor is interested in your own ideas about what is wrong
		The doctor is not interested in your own ideas about what is wrong
Patient-centered care	Biopsychosocial perspective	The doctor asks about your social and emotional well-being as well as
		physical symptoms
		The doctor asks about your physical symptoms only
Patient-centered care	Shared decision making	The doctor involves you in decisions about treatment
		The doctor does not involve you in decisions about treatment