Table 4.

Patients’ Satisfaction With and Anxiety After the Consultation

Group
MeasureTotal Sample (N=498)Immediate Test Ordering (n=229)Watchful Waiting (n=95)Watchful Waiting+QI (n=174)
QI=quality improvement.
a On a scale of 0 to 10, where a higher score indicates greater satisfaction or greater anxiety.
Satisfaction, mean (SD) scorea7.3 (2.0)7.4 (2.1)7.4 (1.9)7.1 (2.1)
Anxiety, mean (SD) scorea3.1 (2.5)3.1 (2.5)3.4 (2.7)2.8 (2.4)