Table 2

Categories of Operational Failures in Hospital Nursing Proposed by Tucker et al2,3

Categories of Operational Failure Experienced by Hospital Nurses2Measure of Impact of Operational Failures on Hospital Nurses3
Medication
Supply items (including food)
Medical orders
Equipment
Insufficient staffing
Other
Number of additional tasks
Direct time consumed
Indirect time consumed
Interruptions
Direct delay
Indirect delay
Risk
Number of people contacted to resolve problem
Losses including wasted materials and loss of confidence in organization