Methods | Consultation observations | Consultation observations | Consultation observations |
| Patient interviews | Patient interviews | Patient interviews |
| Timed-tasks measurements | Timed-tasks measurements | Timed-tasks measurements |
| Other observationsd | Other observationsd | Other observationsd |
| Staff focus groups | — | Staff focus groups |
| Physician Interviewse | — | Physician Interviewse |
Outcomes | Use of patient chart | Use of patient chart | Use of patient chart |
| Use of EHR | Use of EHR | Use of EHR |
| Time in and out of office | Time in and out of office | Time in and out of office |
| Physician body position/verbal strategies | Physician body position/verbal strategies | Physician body position/verbal strategies |
| Patient/staff satisfaction | Patient/staff satisfaction | Patient/staff satisfaction |