Linear regressions |
Communication scale | −0.2 (−1.9 to 1) | 0.4 (−1.3 to 2.1) | −2.6 (−4.0 to −1.1) | −0.6 (−2.8 to 1.5) |
Coordination scale | 0.8 (−1.2 to 2.8) | −0.1 (−2.2 to 2.0) | −2.6 (−4.7 to −0.6) | 0.9 (−2.0 to 3.8) |
Nursing care scale | −0.9 (−2.4 to 0.6) | −0.3 (−2.0 to 1.5) | −1.1 (−2.7 to 0.5) | −0.6 (−2.9 to 1.6) |
Overall satisfaction scale | −0.4 (−1.5 to 0.7) | 0.1 (−1.5 to 1.7) | −2.7 (−4.1 to −1.4) | −0.5 (−2.4 to 1.4) |
Item: In general, how often do you see your usual doctor (continuity of care)? | −6.9 (−8.4 to −4.4) | −6.7 (−8.8 to −4.6) | −3.5 (−5.3 to −1.7) | −0.2 (−2.8 to 2.4) |
Item: Rating of how often patients get to see their usual doctor (rating of continuity of care) | −4.8 (−6.2 to −3.4) | −4.2 (−6.1 to −2.2) | −2.9 (−4.6 to −1.3) | −0.6 (−3.0 to 1.8) |
Item: Rating of how quickly an appointment can be made with a particular doctor in the practice | 2.6 (0.9 to 4.2) | −0.8 (−3.2 to 1.6) | −3.8 (−5.8 to −1.8) | 3.4 (0.5 to 6.2) |
Item: Rating of how quickly an appointment can be made with any doctor in the practice | 3.2 (1.5 to 4.9) | 0.7 (−1.8 to 3.2) | −4.6 (−6.7 to −2.5) | 2.5 (−0.5 to 5.5) |
Logistic regressions | OR (95% CI) | OR (95% CI) | OR (95% CI) | OR (95% CI) |
Item: Do you get an appointment with a particular doctor within 48 hours? | 0.98 (0.84 to 1.15) | 0.97 (0.78 to 1.21) | 0.90 (0.74 to 1.09) | 1.01 (0.77 to 1.33) |
Item: Do you get an appointment with any doctor within 48 hours? | 1.24 (1.06 to 1.45) | 1.19 (0.94 to 1.50) | 0.90 (0.74 to 1.09) | 1.04 (0.79 to 1.38) |
Item: If you need an urgent appointment can you get one on the same day? | 1.02 (0.83 to 1.27) | 1.02 (0.76 to 1.38) | 0.94 (0.73 to 1.22) | 1.00 (0.69 to 1.44) |