Best Practices at Each Phase of Electronic Prescribing Adoption
| Phase | Best Practices |
|---|---|
| Planning | Identify organizational champion and/or supportive leader Examine existing work processes to determine how these might be affected by implementation Plan workflow and work process changes, standardize data entry processes, and develop protocols Introduce pharmacists and patients to new processes |
| Implementation | Provide comprehensive, on-site training program focused on communicating benefits of e-prescribing to practice members, test runs with software, and introduction to new work processes, standards, and protocols Identify and train super users Ensure availability of ongoing technical support |
| Use | Assess accuracy of formulary information (through communication with pharmacies) Monitor pharmacy and patient compliance with new work processes Ensure completeness of medication history information in the medical record through workarounds for paper prescriptions Analyze and modify work processes as needed Ensure availability of ongoing technical support |