Summary of Identified Themes Related to Experienced Continuity of Care When Seeing Multiple Clinicians
| Dimension | Emerging Finding |
|---|---|
| Overarching themes | Connectedness experienced as security and confidence, not seamlessness Connectedness beyond health care encounters: between personal lives and health care Patients as active agents: for most but not all patients |
| Management continuity or experienced coordination | Coordination assumed, not observed Clinician care plans are not patient care plans; patients want to know what to expect, what to do Every transition benefits from discharge planning |
| Informational continuity | Information among clinicians experienced through gaps Information from clinicians enables patient agency and empowerment |
| Relational continuity | One, most trusted clinician among many Beyond empathy to partnership |
| Care coordinator | An identified and proactive connector and advocate who knows the patient |