Table 1

Sample Questions From the Physician Practice Connections Research Survey, for Various Chronic Care Model Domains

DomainSample Question
Decision SupportDoes your clinic have a system to provide alerts about clinically important abnormal test results to the doctors at the time they are received?
Clinical Information SystemDoes your clinic maintain a registry (a list of patients with a particular condition along with associated clinical data for each patient) for diabetes?
Self-Management SupportDoes your clinic have a systematic approach to identify and remind patients with chronic illnesses who are due for a follow- up visit?
Delivery System RedesignDoes your clinic have nonphysician staff who are specially trained and designated to educate patients in managing their illness?
Health Care OrganizationDoes your clinic conduct or participate in formal quality improvement activities?
  • Note: The answers for each question were No (scored as 0), Yes, but needs improvement (0.5), or present and works well (1.0).