Table 3

Survey of Health Care Experiences of Patients Variable Data for Participating Clinics, FY2010–2011, and Mean Work Relationships Scale Scores by Clinic

Variable	Overall Rating of Health Care, r²	Overall Rating of Doctor/Nurse, r²	Getting Care Quickly, r²	Clinician Wait Time, r²	Mean Clinic WRS, r²
Overall rating of health care	1.00	0.81^a	0.28	0.55^b	0.50^b
Overall rating of personal doctor/nurse	…	1.00	0.71^a	0.45	0.53^b
Getting care quickly	…	…	1.00	0.24	0.19
Clinician wait time	…	…	…	1.00	0.08

SHEP = Survey of Health Care Experiences of Patients; WRS = Work Relationships Scale.
Note: Data are based on information for 17 clinics, with the exception of the variable getting care quickly (n=15), for which 2 clinics were missing from the FY2010–2011 SHEP data set.
↵a P <.01, based on Spearman rank-order correlations.
↵b P <.05, based on Spearman rank-order correlations.