Sample Population Distributions (N =4,562)
| Patient Characteristics and Quality Ratings | Value |
|---|---|
| Sociodemographic characteristics | |
| Age, mean (SE), y | 34.2 (1.0) |
| Sex, % (SE) | |
| Male | 40.6 (2.2) |
| Female | 59.4 (2.2) |
| Race/ethnicity, % (SE) | |
| African American/Black, non-Hispanic | 21.5 (3.9) |
| Hispanic/Latino | 32.0 (4.1) |
| Other, non-Hispanic | 8.7 (1.2) |
| White, non-Hispanic | 37.8 (4.3) |
| Insurance coverage, % (SE) | |
| Private | 10.0 (1.2) |
| Medicare | 10.0 (0.9) |
| Medicaid | 32.5 (3.3) |
| Other | 11.0 (1.7) |
| Uninsured | 36.5 (3.3) |
| Language, % (SE) | |
| English | 79.0 (3.3) |
| Spanish | 21.0 (3.3) |
| Federal poverty level, % (SE) | |
| <100% FPL | 53.4 (2.4) |
| 100–200% FPL | 31.6 (2.4) |
| >200% FPL | 15.0 (2.0) |
| Education level, % (SE) | |
| High school or higher | 53.0 (2.9) |
| Less than high school | 47.0 (2.9) |
| General health status, % (SE) | |
| Excellent/very good/good | 67.7 (2.0) |
| Fair/poor | 32.3 (2.0) |
| PCMH attributes, mean score (SE)a | |
| Access to care: getting there (range 0–4) | 3.7 (0.03) |
| Access to care: during the visit (range 0–3) | 2.4 (0.04) |
| Patient-centered communication: with clinicians (range 0–3) | 2.9 (0.02) |
| Patient-centered communication: with support staff (range 0–4) | 3.8 (0.03) |
| Self-management support: chronic diseases (range 0–3) | 2.7 (0.03) |
| Self-management support: behavioral risks (range 0–3) | 1.5 (0.05) |
| Comprehensive care: preventive services (range 0–3) | 2.2 (0.05) |
| Patient ratings of quality of care | |
| Overall quality of services, % (SE) | |
| Excellent | 52.9 (2.0) |
| Very good | 30.6 (1.9) |
| Good | 14.2 (2.0) |
| Fair | 1.8 (0.5) |
| Poor | 0.5 (0.3) |
| Quality of physician advice and treatment, % (SE) | |
| Excellent | 52.2 (1.8) |
| Very good | 29.1 (1.5) |
| Good | 15.6 (1.3) |
| Fair | 2.5 (0.5) |
| Poor | 0.6 (0.3) |
| Referrals of friends and relatives to health center, % (SE) | |
| Very likely | 84.3 (1.6) |
| Somewhat likely | 11.5 (1.1) |
| Not very likely | 2.2 (0.6) |
| Not at all likely | 2.0 (0.6) |
FPL=federal poverty level; SE=standard error.
↵a Higher score indicates a more positive rating for each attribute.