Table 3

Comparison of Primary Care Assessment Scores in Different Primary Care Organizational Models by Medical Insurance

PCAT Score Mean (SE)a
Primary Care ExperienceUninsuredInsuredP Value
G-CHC (government owned and managed)
 First contact: utilization10.21 (0.26)10.02 (0.14).526
 First contact: accessibility10.82 (0.39)10.63 (0.20).668
 Continuity of care11.29 (0.36)11.29 (0.18)>.999
 Coordination of services12.14 (0.42)12.02 (0.22).806
 Coordination: information system9.12 (0.26)9.37 (0.13).405
 Comprehensiveness: services available12.37 (0.42)12.05 (0.22).503
 Comprehensiveness: services provided14.06 (0.47)13.88 (0.25).744
 Family centeredness9.03 (0.34)8.96 (0.18).854
 Community orientation7.04 (0.33)7.02 (0.17).962
 Primary care total scores94.23 (1.96)93.34 (1.00).692
H-CHC (government owned and hospital managed)
 First contact: utilization8.15 (0.26)8.83 (0.17).037
 First contact: accessibility11.05 (0.35)11.06 (0.22).978
 Continuity of care10.90 (0.29)11.63 (0.19).042
 Coordination of services10.66 (0.45)11.58 (0.32).119
 Coordination: information system8.05 (0.26)9.11 (0.17).001
 Comprehensiveness: services available11.99 (0.30)12.92 (0.19).013
 Comprehensiveness: services provided13.15 (0.37)14.54 (0.24).003
 Family centeredness8.66 (0.29)8.80 (0.19).685
 Community orientation6.45 (0.29)7.29 (0.18).018
 Primary care total scores86.63 (1.66)93.17 (1.06).002
P-CHC (privately owned and managed)
 First contact: utilization8.07 (0.29)8.02 (0.14).868
 First contact: accessibility10.76 (0.36)12.18 (0.18)<.001
 Continuity of care11.49 (0.34)11.76 (0.17).474
 Coordination of services11.80 (0.43)11.54 (0.24).607
 Coordination: information system8.57 (0.32)8.48 (0.16).804
 Comprehensiveness: services available12.25 (0.35)11.97 (0.17).470
 Comprehensiveness: services provided14.30 (0.45)13.76 (0.22).279
 Family centeredness8.79 (0.36)8.95 (0.18).685
 Community orientation7.26 (0.37)7.08 (0.18).653
 Primary care total scores91.79 (2.01)92.02 (0.99).922
  • CHC = community health center; G-CHC = government-owned CHC; H-CHC = hospital operated CHC; P-CHC = privately owned CHC; PCAT = Primary Care Assessment Tool; SE = standard error.

  • a Primary care assessment scores adjusted for duration of usual source of care, presence of chronic disease, health status, sex, age, educational level, employment status, and household income.