Table 4

Logistic Regression Models: Predictors of Patient-Reported Quality of Care

	Unadjusted OR (95% CI)			Adjusted OR (95% CI)^a

PCMH Attributes	Perception of Overall Quality of Services^b	Perception of Quality of Clinician Advice and Treatment^b	Likelihood of Referring Friends and Relatives^c	Perception of Overall Quality of Services^b	Perception of Quality of Clinician Advice and Treatment^b	Likelihood of Referring Friends and Relatives^c
Access to care
Getting there	1.82 (1.04–3.21)^d	1.33 (0.87–2.04)	1.57 (0.96–2.57)	1.96 (1.18–3.28)^e	1.46 (0.88–2.43)	1.72 (1.08–2.72)^d
During the visit	1.80 (1.40–2.31)^f	1.70 (1.42–2.04)^f	1.63 (1.26–2.11)^f	1.76 (1.37–2.26)^f	1.83 (1.35–2.47)^f	1.65 (1.38–1.97)^f
Patient-centered communication
With clinicians	3.18 (1.84–5.50)^f	3.54 (2.33–5.37)^f	2.17 (1.44–3.28)^f	3.10 (2.01–4.79)^f	4.16 (2.33–7.43)^f	2.03 (1.30–3.19)^e
With support staff	1.50 (1.16–1.94)^e	1.23 (0.96–1.58)	1.43 (1.20–1.70)^f	1.61 (1.20–2.18)^e	1.34 (0.94–1.90)	1.64 (1.29–2.10)^f
Self-management support
Chronic diseases	0.76 (0.46–1.26)	1.26 (0.99–1.60)	0.88 (0.61–1.28)	0.67 (0.39–1.16)	1.26 (0.95–1.68)	0.84 (0.53–1.32)
Behavioral risks	0.93 (0.78–1.12)	0.98 (0.79–1.20)	1.08 (0.90–1.30)	0.94 (0.75–1.18)	0.90 (0.77–1.05)	1.06 (0.90–1.24)
Comprehensive care
Preventive services	1.06 (0.85–1.32)	0.94 (0.78–1.13)	1.06 (0.86–1.32)	0.94 (0.76–1.16)	0.74 (0.58–0.95)^d	0.93 (0.70–1.24)

OR=odds ratio; PCMH=patient-centered medical home.
↵a Adjusted models include covariates for age, sex, race/ethnicity, language, poverty level, education, insurance coverage type, and health status.
↵b Excellent/very good vs good/fair/poor.
↵c Very likely vs somewhat/not very/not at all likely.
↵d P <.05.
↵e P <.01.
↵f P <.001.