Interview Guide
| Main Topic Area | Specific Approach |
|---|---|
| Introductions | Explain rationale for the study |
| URTI consultation | Inquire how they manage the URTI consultation |
| Interviewer to use open questions until satisfied participants’ comments highlight: | |
| Usual practice | |
| An understanding as to why, how, and when they elicit expectations, if at all | |
| The type of gambits used and why they use them | |
| How they structure their consultation | |
| Eliciting expectations | Ask for their views on eliciting expectations for antibiotics |
| Consultation map | Show participants a visual aid of the consultation map and seek participants’ views on whether it is a valid representation: |
| Gathering information 1: history | |
| Gathering information 2: examination ± commentary | |
| Diagnosis spin | |
| Management plan ± negotiating shared decision | |
| Wrap-up | Ask if there are any questions |
| Ask whether this has been an opportunity to reflect |
URTI = upper respiratory tract infection.