Table 1

Characteristics of Included Qualitative Case Management Implementation Studies

Author, Year CountryStudy DesignSampleCharacteristics of the Intervention
Adams, 199678 United KingdomQualitative descriptive
Thematic analysis
14 Case managersCase management focusing on dementia patients and their caregivers
Black, 2007,79 200880 United StatesQualitative descriptive
Thematic analysis
27 Community-based case managersCase management focused on the diseases of older persons, including dementia
Focus on advance care planning skills of case mangers as a part of their functions
Bogardus, 199881 United StatesQualitative descriptive
Constant comparative method
10 Sets of participants (one set: patient, caregiver, case manager, clinician)Case management focused on dementia patients and their caregivers
Gibson, 200782 United KingdomQualitative descriptive
Thematic analysis
10 Dyads (patient with mild to moderate dementia and caregiver) receiving service either via a hospital-based memory clinic or a community-based nursing serviceComparison of a community-based and clinic-based memory service
Gladman, 200783 United KingdomQualitative descriptive
Thematic analysis with conceptual mapping
6 General practitioners, 1 geriatric psychiatrist, caregivers, patient advocate, the team manager, representatives of the Alzheimer AssociationCase management focused on dementia patients and their caregivers
Liebel, 201284 United StatesQualitative descriptive
Thematic analysis
19 PatientsSecondary analysis of Medicare primary and consumer-directed care. Demonstration designed for patients with disabilities, including cognitive impairment (68%)
McCrae, 201185 United KingdomConvergent design
Thematic analysis
33 Health care professionals (nurses, occupational therapist, psychiatrists, psychologist, support workers, team leaders) at 6 months, and 27 at 24 monthsEvaluation of “Improving the Quality of Care for Older People in Lambeth” impact from staff perspectives: did it help or hinder in performing their roles
Netting, 199986 United StatesQualitative descriptive
Thematic analysis
36 Different participants in case management: physicians, case managers, case assistants, practice managers, office staffCase management focused on the diseases of older persons, including dementia
Seddon, 200187 United KingdomQualitative descriptive/Latent content analysis8 Care managers and 64 caregiversCase management focused on caregiver’s assessment (ability to care and continue care, coping ability, relationship with a care recipient)
Van Eijken, 200888 The NetherlandsQualitative descriptive
Inductive thematic analysis
15 General practitioners, 6 case managers (nurses), 2 geriatricians, 11 patients, and 37 caregiversCase management focusing on problems in cognition, mood, behavior, functional decline, mobility, nutrition and urinary incontinence
Waugh, 200989 AustraliaQualitative descriptive
Thematic analysis
5 Staff workers of the Mercy Community Care agency: 2 managers, 2 case managers, one outreach workerCase management for dementia patients who live alone
Minkman, 200990 The NetherlandsMultiple case study
Thematic analysis
9 Case managersCase management focused on dementia patients and their caregivers