Table 2

What Patients Can Expect of a Family Physician

Give patients the care they need when they are most vulnerable
Care for patients regardless of age and health conditions, and work to sustain an enduring and trusting relationship with them
Be each patient’s first contact for health concerns. Address all their health concerns, and resolve most of them
Help patients with preventing, understanding, and managing illness
Navigate the health system with patients, including coordinating with specialists and staying connected with patients before, during, and after time spent in a hospital
Set health goals that adapt to each patient’s needs as defined by them
With the care team, use data and best science to prioritize and coordinate services most likely to benefit patients’ health
Use technology to maintain and enhance access, continuity, and relationships, and to optimize patients’ care and outcomes