Training of Health Coaches: Topics and Skills
| Collaborative communication |
| Eliciting patient knowledge and motivation |
| Closing the loop (teach back) |
| Setting the agenda |
| Reviewing laboratory numbers |
| Action plans |
| Assessing patient motivations |
| Exploring ambivalence |
| Disease-specific knowledge |
| Basics of study conditions |
| Monitoring control |
| Medication management |
| Medication adherence |
| Assessing patient knowledge and motivation |
| Addressing barriers to adherence |
| Working with primary care clinicians |
| Taking notes during a visit |
| Checking understanding |
| Offering help |
| Advocating for a patient’s agenda |
| Community and clinic resources |
| Behavior health |
| Physical activity and healthy eating |
| Smoking cessation |
| Social determinants of health |