Principles of the Idealized Design of the Clinical Office Practice1
Paramount focus on the clinician-patient relationship |
Individualized access to care and information at all times |
Knowledge-based care is the standard |
Individuals control their own care to the extent that each individual desires |
Minimal waiting for all involved in the processes of care |
Seamless transfer and communication of information and coordination of care |
Financial performance sufficient to ensure unhindered viability |
Patient and practice management will be based on real-time data, including measures of process, satisfaction, finance, outcomes, and epidemiology |
Continual improvement and waste reduction in all processes and services |
Individual health linked to broader community health |
A model work environment |