Principles of the Idealized Design of the Clinical Office Practice1
| Paramount focus on the clinician-patient relationship |
| Individualized access to care and information at all times |
| Knowledge-based care is the standard |
| Individuals control their own care to the extent that each individual desires |
| Minimal waiting for all involved in the processes of care |
| Seamless transfer and communication of information and coordination of care |
| Financial performance sufficient to ensure unhindered viability |
| Patient and practice management will be based on real-time data, including measures of process, satisfaction, finance, outcomes, and epidemiology |
| Continual improvement and waste reduction in all processes and services |
| Individual health linked to broader community health |
| A model work environment |