Table 3

Routine Performance of Care Coordination Activities in Practices (N = 350)

Care Coordination Activity	Practices, %
Care Coordination Activity	Routinely Perform Activity	Routinely Use Health IT to Perform Activity
1. Provide patients with clinical summaries of their visits	81.4	76.6
2. Send referral requests to other clinicians	92.3	68.6
3. Provide a comprehensive medical summary for each site transition or referral	69.4	45.4
4. Respond to requests for additional information from clinician receiving referral	90.0	54.0
5. Provider receiving referral provides referral results to the requesting provider	82.0	53.4^a
6. Provide reminders for guideline-based interventions or screening tests to clinicians at the point of care	74.3	64.9
7. Identify patients who have had an emergency department visit	63.1	39.4
8. Identify patients who have had a hospital admission/discharge	75.4^a	48.9
9. Have a system for remote access to patient’s medical record	n/a	80.9
10. Track referrals		51.7
Track urgent referrals until results or report come back	68.6^a
Track nonurgent referrals until results or report come back	57.4

IT = information technology (computerized/electronic health record system); n/a = not applicable.
↵a Significant difference seen across practice types at P <.025 (Bonferroni adjustment for 20 comparisons).