Table 3

Advantages and Disadvantages of Focus Group Interviews in Naturalistic Settings and Neutral Settings

SettingAdvantagesDisadvantages
NaturalisticConvenience for participants
Participant comfort in the setting
Immersion in environmental stimuli and setting, allowing for consideration of application of the proposed technologic intervention in their office
Simple payment mechanism: office receives lump sum for participation
Potential distraction by impending work to be done when focus group interview completed
Possible reluctance to criticize own office’s procedures
Potential lack of space in practice to hold sessions
Compensation to the practice may have limited benefit for office staff
NeutralLack of distraction by environmental stimuli
Lack of distraction by immediacy of the time clock
Potential sense of security in voicing opinion, especially if negative, about the system under investigation
Freedom to use the participation incentive as desired
Need to travel to the location chosen for session
Expectation that staff members will use their lunch time to participate