Example of a Patient-Typed Agenda and Clinician Comment; Examples of Patients’ and Clinicians’ Responses from the Follow-Up Survey
| A. Example of Patient-Typed Agenda and Clinician Response |
| Patient-typed agenda: |
| “1. Lumps on my lungs 2. my ankle is not getting better 3. the boot is giving me knee problems” |
| Clinician’s comments on the above patient-typed agenda: |
| “My patient typed ‘lumps on lungs’. This was a pulmonary nodule identified on a CT scan in the ER that I might have missed if he had not put it on his agenda. While the nodule was incidental, the patient was anxious about the finding and I was able to provide reassurance.” |
| B. Examples of Patients’ and Clinicians’ Responses from the Follow-up Survey |
| Patients’ comments from the follow-up survey • “Helps me remember what I am being seen for” • “Gave doctor my information so I wouldn’t be nervous and forget” • “Doctor and I on same page” • “Made me think about reasons for visit before seeing doctor” • “New doctor so this was excellent way of getting my feelings across” |
| Clinicians’ comments from the follow-up survey |
| • “Got time to think about issues ahead of time” • “Engaged patient to participate more in the visit, he felt ‘heard’” |