Patient Scenario | Script |
---|---|
Opening (both scenarios) | Hello? Is this Dr ____________ ’s office? (Omitted if stated explicitly by the person answering the telephone.) |
Recent release from prison | Hi. I was just released from prison a few months ago and I need a family doctor for regular checkups. Is Dr _______________ accepting new patients? |
Control | Hi. I need a family doctor for regular checkups. Is Dr _______________ accepting new patients? |